Starbucks - Potomac

I just wish the place was cleaner. Esp the bathroom, the tables (60-80% of the time they have crumbs on them even tho it's not peak hours), and the charging str... read more I just wish the place was cleaner. Esp the bathroom, the tables (60-80% of the time they have crumbs on them even tho it's not peak hours), and the charging strip next to the floor windows. It's filled to the brim with dust and gunk, I didn't charge mycomputer there.

I have been a regular customer of Starbucks fir at least 15 years. Yesterday was National Coffee Day and I received a text that if I ordered a drink on the app... read more I have been a regular customer of Starbucks fir at least 15 years. Yesterday was National Coffee Day and I received a text that if I ordered a drink on the app I would get a free coffee the following day. So as usual I drove to Starbucks on river road Potomac Maryland and got my coffee. This morning again I drive to get my free coffee and was treated like a criminal by the only person working there at 5:40am Sarah. I showed her the promotion and the purchase of my coffee on my phone and she still said that she wasn?t aware of this and no one had told her about this promo. Now why wouldn?t a manager of a coffee shop reach out to find out what the promotions are on a National Coffee Day??? How is it that you enjoy being called the manager but then you are so clueless of what your company is offering to it?s customers and furthermore how can you allow yourself to be rude with a customer who knows better than you the manager about promotions offered by the company that you work for. I was so upset when I left the store that I had to sit in my car fir ten minutes to calm down. I wanted to tell her something in front of the other 5 customers but I decided to leave her with some dignity. Please Sarah be more active and learn about promotions that Starbucks offers so you don?t like like an idiot in front of the customers.

I visited a coffee shop at 3 PM, only to discover they were out of coffee. I decided to give it another shot five minutes later, and finally got my much-needed... read more I visited a coffee shop at 3 PM, only to discover they were out of coffee. I decided to give it another shot five minutes later, and finally got my much-needed coffee!

It's okay for a Starbucks and a good place to sit down for coffee if you're in the area, also have an outside seating area. read more It's okay for a Starbucks and a good place to sit down for coffee if you're in the area, also have an outside seating area.

On a lively Monday, the restaurant was bustling with activity, leading to some delays in orders. However, the diligent staff ensured that drinks were served qui... read more On a lively Monday, the restaurant was bustling with activity, leading to some delays in orders. However, the diligent staff ensured that drinks were served quickly as a top priority.