Giant - Potomac

Clean, bright, spacious, and not over crowded. The pharmacy is the best. The pharmacy is awesome--pharmacist Sue and her assistant are kind, thoughtful and competent. I will drive out of my way if I ever need vaccines and difficult to find scripts! Thank you Sue.

Used to be cramped but was reorganized and expanded in April 2023, changing storage areas to shopping areas. Some departments are weirdly spacious, perhaps reserved for pop-up displays in the future? For now it just looks like a poorly laid out store. On the other hand, I'd rather have the extra space than too little like the Safeway across the street. Highlights: Staff are plentiful, friendly, and competent. Lowlights: Hours have been cut back to 10pm closing every day.

Depending on which pharmacist you get, your walkin vaccine shot can take 15 mins in and out or over an hour

This Giant is okay. I found the layout to be very odd. The aisles are cramped as well.

I went to Giant Potomac pharmacy for the Covid vaccination with an appointment scheduled, email and text verification for this appointment. All the necessary forms completed online and they had this record and I gave a copy, as well. I was told to refill the same forms which I did. Then, I was given a ticket number and told to return in 45 minutes even with the appointment. I didn't understand the reason for this and none was given. Other walk-ins were given the vaccination ahead of me. It was obvious that no one cared about inconveniencing me nor appointments. I used the phone to contact someone that I would be late due to Giant's error, and the pharmacist yelled at me for using a phone in pharmacy area, yet, she is standing by the counter in front of others who are waiting and sitting after Covid vaccination talking about their names, insurance, etc.. I watched the pharmacist give the vaccines by the counter to clients without them sitting nor any privacy for their information. This pharmacy discriminates, my names are obviously not Anglo (except for married name) so I will go to Safeway or CVS in future where I will be treated with respect, equity and also, they have have a patient room for privacy while pharmacists verifies pertinent health information with you for patient safety and are organized.