Chipotle Mexican Grill - Potomac

#6 - Asiatic - Potomac, #21 - Vegetarian - Potomac, Fast Food
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Chipotle Mexican Grill

Chipotle Mexican Grill
3.3 / 5 (851 reviews)

Description

El Chipotle presents a spectrum of experiences, with some patrons feeling underserved and rushed by staff who appear unhappy. Issues such as undercooked rice, unappetizing flavors, and a chaotic service environment detract from the overall dining experience. Many customers express disappointment over staff management and a lack of attentiveness, sparking concerns about the restaurant's declining quality. Conversely, there are glimpses of potential, with some noting cleanliness and a good selection of fresh ingredients. However, inconsistency and service issues leave diners questioning their return, highlighting a need for improvement at this once-beloved eatery.

Last update: 17.01.2026 from: Jenty

Feedback

★ 3.3 / 5 from 851 reviews
jenty
11.06.2024

It’s not good it’s very

diana-garcia-ivy8440
11.06.2024

After finishing my bowl, I rushed to the bathroom! When I got home, I headed straight there again! I'm never ordering Chipotle from this location again!

andrew-poissant
11.06.2024

This was the worst Chipotle I've ever visited. The trash bins were overflowing, there was trash and sticky residue on every table, and there were no napkins available for us to clean things up. I don't know what went wrong, but the experience was truly terrible.

al-honarvar-1
11.06.2024

Cheapest guy in town with smallest portions I have ever seen in these chains, old chicken, not fully cooked beans, and no napkins!!!Save any which way you can .. !!!If you want a miniature burrito with old and uncooked ingredients, then rush to this place.Example: asked for corn and the well trained lady put 5 pieces of corn on each of my four burritos. You can guess what they did to other ingredients. Well trained by owner or manager to put the smallest portion they can do. Good luck ????????.

aquajeff
11.06.2024

My experience at the restaurant was extremely disappointing. The new servers provided us with only half of what we used to receive, making it feel like a total rip-off. I won't return until they hire new staff.

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