Off The Griddle - Portland

What a beautiful change of the dinge. Vegan menu by default and to it non-vegan, they need to ask.

I have the cheeks n waffelen to the breakfast and it was so delicious! beautiful big fluffy waffel and the box was perfect! I make both sirup and gravy on my cheeks. everything was amazing! updated by previous review on 2022-02-08

I ordered delivery, so nothing can comment than eating itself. have a full order of biscuits and gravy and a side order of tempo bacon and vegan sausage. everything first tasted super, then became a little too salty after a few bites. next time would try something else and not order all these salty objects together.

Second visit was a huge disappointment. The biscuits and gravy had so little gravy, the biscuits were dry. Follow up with staff management didn't help. Staff said they would refund price if we hadn't paid cash but since we paid cash, no refund. Both management and staff suggested in the future, we pay $3 extra for more gravy. Management did offer for us to come back pick up some more gravy. Since we ordered the food to share with company who was visiting briefly on the way through town after the holidays, the dry, mediocre food was already eaten. No one could answer my main question, which was, the 1st time (month ago) we ordered a half order of biscuits gravy with hash browns tofu scramble, we received twice as much gravy, enough to cover the hash browns and tofu too. The meal was excellent. Is the same amount of gravy used on the half and the full order? What could we do in the future to ensure we get enough gravy? Why should we pay for extra gravy when 1st order came with enough I asked, maybe they were running low on gravy, since we ordered later than we had the 1st time? Staff said no, it just depended on who was cooking on any given day. I asked repeatedly if there was any way to talk to the kitchen manager to clarify for future orders. If the half order consistently comes with more gravy, we would order only half orders in the future. No, said management, there is no way to speak to kitchen I requested credit for the order, I was told no. As another note, this site lists the establishment as wheelchair accessible. It is not. The to go pick up window is so high no one can see you and you can't reach the doorbell. I actually had tried on several occasions to order in the past and no one ever noticed me so I moved on. The 1st time I successfully completed an order, it only happened because a Grub Hub driver got the attention of staff and facilitated the whole interaction, including handing in my payment and handing me the food. Even though he was on the clock to pick up someone else's order, he took the time to do this. Today, I sent someone else who has legs and a car to pick up the order for me. There is no way for me to get in to the door to go inside unless someone is nearby who can open the door for me. Some of the tables were tall the only time I went in, the maneuvering space was narrow. None of this is accessibility. OTG has lots of customers, they don't need to accommodate anyone.

The food is phenomenal. I have never had a meal from here that I didn’t like. I go back again and again so I can try everything two or three times. The waffles are amazing! The Feast is a favorite. The rueben sandwich should win an award! Love, love, LOVE this place.