Reviews

Overall Total Score
2.5 out of 5
Average | 10 reviews

What Heather Bonham likes about Gloria Jean's Coffees Crossroads Mall:
Great CoffeeVanilla Latte with oat milk and honeyCashier was very inpatient and boarding rude, with a T-shirt that was longer then the shorts I hope she had on. I understand times are difficult and staffing is short. Just try to be a little kinder and have some patience for people that are willing to spend over $7 for coffee! View all feedback. What Ava Feterowski-dowling doesn't like about Gloria Jean's Coffees Crossroads Mall:
I have been to Gloria Jeans before, and usually the service isn’t too bad, however as of recently I had one of the worst encounters I have ever had in customer service. The short girl with reddish hair was very rude and lacked everything that a person in customer service should have. She didn’t smile, she didn’t acknowledge me when I said thank you, and she seemed unhappy to be there; her attitude made me never want... View all feedback.

Reviews from various websites

Restaurantji
3.0 ★ from 10 reviews
mirian
13.11.2023 - 11:45

Terrible service. My drink was not as usual, I asked the person who was serving some extra coffee and he told me that he had to charge me extra. is seriously? I...

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A
13.11.2023 - 11:45

Everything here is just delicious and service pretty friendly. The best hot chocolate without a doubt.

Jen
13.11.2023 - 11:45

The girl working the counter was very rude. Didn't greet customers. No smile. I didn't get the drink I ordered because she is too busy distracted with ear buds...

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Rose
13.11.2023 - 11:45

Workers are usually kind, the drinks are super good, and the prices are fair.

Angela
13.11.2023 - 11:45

I come to this location often and I never have an issue, but today, the service was horrible. I asked the employee if they take Apple Pay and she says rudely, “...

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