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Contribute Feedback What D Nelson likes about Pizza Hut:
12/7 Manager Keith contacted me. He was VERY nice and remedied the situation. I have confidence in taking this first order as a 1 off and will order again. 12/7. I NEED TO APOLOGIZE for a previous update. My fat fingers typed a wrong number! I have since been contacted and will provide a new update after resolution.Ordered a meat lovers and a bbq chicken. Atleast the meat lovers had meat. As you can see we were lucky to get any chicken on the bbq pizza. They both tasted like they had been sitting around for a while. Restaurant is only 10 min from me so why were the pizzas cold cardboard? So sad first time ordering from this pizza hut. Atleast the delivery driver was nice.
What Andrew Montgomery doesn't like about Pizza Hut:
I am not reviewing the restaurant itself, but rather the customer service provided over the phone. I have placed numerous orders with their call center and each time has been a negative experience. The staff is often unable to answer the phone promptly and their English is not very clear. My orders have been incorrect on multiple occasions. Overall, I do not recommend calling to place an order. View all feedback.
We had placed our order in advance, but still had to wait approximately 15 minutes upon arriving for the pizza to be prepared. The staff was friendly, but the parking lot was very busy and disorganized.
I am not reviewing the restaurant itself, but rather the customer service provided over the phone. I have placed numerous orders with their call center and each time has been a negative experience. The staff is often unable to answer the phone promptly and their English is not very clear. My orders have been incorrect on multiple occasions. Overall, I do not recommend calling to place an order.
I really enjoy hot pan pizza, especially when the server is friendly and smiles!
I ordered a pizza directly through the pizza hut website. They delivered to the wrong address. No humility when the error was brought to their attention. Very rude.
Both pizza's were burnt enough to taste the flavor of it being burnt.
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