The Cake Corner - Menu

At noon on Saturday, I picked up my order. The nice lady opened the box for me, and while I looked at my cupcakes, I didn’t notice at the time that the red velv... read more At noon on Saturday, I picked up my order. The nice lady opened the box for me, and while I looked at my cupcakes, I didn’t notice at the time that the red velvet ones were missing the nuts. There was a sign indicating that I had picked up and paid for my order. However, just 30 minutes before my son's party, I realized that there were no nuts on the red velvet cupcakes. While it wasn’t a huge deal, I was frustrated considering I had paid $61.59 for them. I immediately called the Cake Corner to express my concern. The man who answered, who I assume was the manager, was unsympathetic and dismissive. He suggested that I return the cupcakes to his store so he could add nuts to them, disregarding the fact that this was a health violation. I explained that this wasn’t necessary; I just wanted to let him know about the missing nuts. Instead of acknowledging the mistake or apologizing for the inconvenience, he insisted that since I signed off on the order, it was my fault. I pointed out that my signature merely indicated that I picked up the cupcakes. If you’re reading this, sir, you should know that if something like this happens to another customer, the proper response should be: "I apologize for your inconvenience. Please feel free to stop by anytime, and I will make this right." Unfortunately, you've lost me as a customer.

I had a custom birthday cake made for my daughter, and it was both professional and delicious. The staff was fantastic. I highly recommend this place! read more I had a custom birthday cake made for my daughter, and it was both professional and delicious. The staff was fantastic. I highly recommend this place!