Dunkin' - Pooler

When I requested a receipt, I was told that the printer was not working, which made me feel rather dismissed. Asking for sweetener felt pointless, so I ended up... read more When I requested a receipt, I was told that the printer was not working, which made me feel rather dismissed. Asking for sweetener felt pointless, so I ended up leaving feeling unwelcome. I won't be returning to this location.

We decided to give this place a try since Starbucks was busy. Unfortunately, the menu was limited, and we had to modify our orders three times because they had... read more We decided to give this place a try since Starbucks was busy. Unfortunately, the menu was limited, and we had to modify our orders three times because they had run out of several items, which was quite disappointing. In the end, I opted for a cake donut, but it turned out to be dry.

We arrived at 9:00 right before our sales meeting, and I went in to grab a dozen donuts. The line moved quickly, and the donuts were incredibly fresh. They were... read more We arrived at 9:00 right before our sales meeting, and I went in to grab a dozen donuts. The line moved quickly, and the donuts were incredibly fresh. They were so delicious that I completely forgot to take a photo before we devoured almost all of them!

The service is fast, which is definitely a highlight. The drinks have also been consistently great. However, I've run into a problem: if you order donuts with y... read more The service is fast, which is definitely a highlight. The drinks have also been consistently great. However, I've run into a problem: if you order donuts with your meal, be sure to check your bag carefully. They frequently forget to include the baked goods in your order.

I had some luck on a Wednesday morning when the lobby was open, but when I went back on Thursday morning, it was closed. So be ready for that inconsistency. Unf... read more I had some luck on a Wednesday morning when the lobby was open, but when I went back on Thursday morning, it was closed. So be ready for that inconsistency. Unfortunately, the customer service was lacking, and the coffee tasted terrible—not at all like what I remember from Dunkin'. It was quite disappointing.