Arby's - Pooler
Arby's
Description
Dining experiences at this restaurant have proven to be a mixed bag, highlighting both commendable service and significant shortcomings. While many guests enjoyed exceptional visits marked by attentive staff and delicious offerings—such as the standout Jamocha shake and thoughtful servers—the issues of inconsistent service and poor communication have left others dissatisfied. Complaints have arisen regarding the management's handling of orders and dining accessibility, particularly during busy periods. As patrons seek a welcoming atmosphere and efficient service, the restaurant must address these concerns to ensure that every visit is a positive one.
Feedback
We stopped at this restaurant for dinner during our road trip and had a fantastic experience. Dwayne, our server, was excellent. He patiently answered our questions and helped us with our indecision. The food arrived promptly and was delicious. Thank you!
I recently visited Arby's for lunch and had a Jamocha shake, sandwich, fries, and poppers. It had been a while since my last visit, but this time was truly exceptional. The Jamocha shake made by Zendaria was the best I've ever had at Arby's - it was delicious and made with care. Both Zendaria and the manager provided excellent service with a smile. This was by far my best experience at any Arby's location. I was impressed by how quickly my order was ready after I placed it - it was a fantastic overall experience with great customer service.
Thank you and congratulations to the team at 1:30 PM on Friday. It was a hot, busy day with a lot of customers who were not speaking clearly. You all remained calm, efficient, and patient. Special recognition to the manager for keeping her team composed and on track!
While all other restaurants have opened their dining areas, you will not be closed! not sure that the problem, but the lunch time is limited and the long waiting time in the car makes it easier to go elsewhere!
FAQ
More information
QR-Code for the menu
