Swan Grill - Polson

The food is excellent, and the atmosphere has a fantastic sports bar vibe. The staff is both friendly and knowledgeable. I highly recommend you pay a visit! read more The food is excellent, and the atmosphere has a fantastic sports bar vibe. The staff is both friendly and knowledgeable. I highly recommend you pay a visit!

As a manager of a small town restaurant, I saw things that made me not want to go back. When she brought our soda cans and glasses out, she rimmed each one mean... read more As a manager of a small town restaurant, I saw things that made me not want to go back. When she brought our soda cans and glasses out, she rimmed each one meaning she touched the rims with her fingers. I don't know where her hands have been and I certainly don't want to lick her fingers so please don't touch my glass where my lips will be. The food was ok, nothing special. The server, possibly the owner, was very polite but did not have her hair tied up. We ordered She took our order then went back into the kitchen to make our order, hair still not up. I then watched her take ice out to the swamp cooler in a regular white round bucket that food came in. Our food was brought out by a different waitress who came to work after our order was taken, her hair too was not contained AND was wearing a tank top, luckily no hair was found in the food. As we ate, one of the ladies came out to put ice in a big orange IGLOO water dispenser that they had set out for you to get your own water from. The bucket this time was still not an approved ice bucket but still a square bucket food came in and was absolutely filthy. From what I could see of the kitchen, they need to do some cleaning. The ceiling vents were Black from the fryer beneath it along with the whole side of the stove. Makes me wonder how clean the rest of the place is??

Our food was fine however the service was awful. It was a slow night but the waitress was slower. We were one of two tables and she forgot to take our order the... read more Our food was fine however the service was awful. It was a slow night but the waitress was slower. We were one of two tables and she forgot to take our order then rolled her eyes at us multiple times. It took over an hour to get our food. I have eaten her before and was so disappointed in this experience. I am very unlikely to ever return.

The food we ordered was decent, but the service was very disappointing. Even though the restaurant was mostly empty, the waitress was extremely slow. With only... read more The food we ordered was decent, but the service was very disappointing. Even though the restaurant was mostly empty, the waitress was extremely slow. With only two tables being occupied, she still managed to forget our order and rolled her eyes at us multiple times. It took over an hour for our food to be served. I've eaten here before and was really let down this time. I'm not likely to come back.

The food selection was superb, featuring daily specials to choose from. The service was exceptional. Overall, it was a wonderful experience. read more The food selection was superb, featuring daily specials to choose from. The service was exceptional. Overall, it was a wonderful experience.