Casey's - Pleasant Hill
Casey's
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A complete overview of all 3 meals and beverages can be found here on the menu of Casey's from Pleasant Hill.
Casey's in Pleasant Hill, IA, is a charming American restaurant boasting an average rating of 3.6 stars. Wondering what others think? Here’s what visitors are saying about their experience at Casey's. The restaurant opens its doors daily from 5:00 AM to 10:00 PM. To ensure you find a table during busy hours, consider calling ahead at (515) 967-8652. Prefer to dine at home? You can conveniently order from Casey's through Uber Eats or DoorDash. The menu features a variety of diet-conscious options, including delicious vegetarian selections. For a comparable dining experience, you might also want to explore Over the Top. Have you visited Casey's? We’d love to hear your thoughts—leave a review!.
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Despite a visually appealing space and occasional helpful staff, this restaurant struggles with consistency and service. Food quality varies, with burnt breadsticks, off-flavored pepperoni pizza, and unevenly topped pies detracting from the experience. Operational issues, including equipment malfunctions and limited menu availability, further hinder customer satisfaction. The staff at times appears distracted and unprofessional, with noticeable internal conflicts affecting the atmosphere. Technical glitches with rewards and beverage stations add to the frustration. Overall, while the location shows potential, significant improvements in food preparation, customer service, and management are needed to meet guest expectations and compete locally.
The woman making pizzas tonight was fantastic; she created the perfect pizza for us.
Only half the number of breadsticks you?re supposed to get and they were so burnt they were black. Pepperoni pizza had really weird flavor and I couldn?t even eat it. Total waste.
Cheese Pizza has good flavor, but cheese was not to the edge. There was 1-1/2? of sauce all around. In the Supreme the ingredients were all in the middle. Store was short handed, employees were debating among themselves as to if one could leave early. I would ask that a certain level of professionalism be maintained while in the customer presence. We don?t want to see or hear this. Please take these conversations to an office or cooler. Other than that the staff was helpful and overall pleasant. The store looks amazing and should compete well with local competitors.
The buttons on the pump were malfunctioning, so I couldn't access my Hy-Vee rewards. The cold brew wasn't available, and both Coke and several soda flavors were out of syrup at the soda machine. The checkout process was chaotic, and the cashiers weren't very friendly. There was no pizza available, and overall, my experience was quite disappointing.
My initial experience trying to refuel was quite frustrating. The card reader at the first pump was out of order, and at the second pump, the diesel wasn’t working, which is the fuel I needed. I ended up waiting almost 10 minutes for a large truck that was blocking the only functioning diesel pump. It’s clear to me that Casey's has really declined over the past few years, and they’re going to have a hard time competing with Kwik Star.
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