Vinotopia - Plano

Legacy Hall can get quite crowded and finding a seat can be a challenge. Vintopia offers a peaceful escape from the hustle and bustle. I appreciate the self-ser... read more Legacy Hall can get quite crowded and finding a seat can be a challenge. Vintopia offers a peaceful escape from the hustle and bustle. I appreciate the self-serve concept. Our visit was made even more enjoyable thanks to the assistance of a very knowledgeable attendant.

The quality of service has declined. I will be getting my drinks from the main bar. read more The quality of service has declined. I will be getting my drinks from the main bar.

Right in center of legacy hall upscale look and great concept. There are a couple tables reserved for guests but there is open seating all around so the two tab... read more Right in center of legacy hall upscale look and great concept. There are a couple tables reserved for guests but there is open seating all around so the two tables don't seem like enough on the weekend. A little pricey but allows guests to taste different wines at their own pace. Enjoyed our time there.

Lauren is amazing and we are so impressed with her that we would inquire about her work schedule if it wasn't suspicious. read more Lauren is amazing and we are so impressed with her that we would inquire about her work schedule if it wasn't suspicious.

Whenever I visit I typically receive nothing short of excellent customer service. Today, was the exact opposite. I visited with some friends who happened to wan... read more Whenever I visit I typically receive nothing short of excellent customer service. Today, was the exact opposite. I visited with some friends who happened to want to indulge in some eats prior to us enjoying the delightful variety of spirited beverages offered at Vintopia. Unfortunately we were approached by the Vintopia employee asking if we had planned to drink (under the assumption that we weren’t bc this is reserved seating just for Vintopia) At this time, two of our colleagues had already loaded their cards with funds and started consuming from Vintopia. We notified her that we DID intend to drink with Vintopia and we’re enjoying some light eats prior to. She then understood. However another family of a lighter skin tone happened to sit right next to us. Neither of them intended on partaking in Vintopia’s wine offering but she did NOT approach them, considering that the seating is “strictly reserved for Vintopia guests and participants”. The approach towards us felt very racially motivated, as people of color we were the ONLY people she addressed in the small space. Again I typically enjoy coming here at the very least weekly (because I live relatively close by) but this is beyond unacceptable and embarrassing, firstly for us receiving the ill treatment as well as a reflection of this organization’s “unconscious biases”. Safe to say, I will not be returning.