Subway - Plano
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On this homepage, you will find the complete menu of Subway from Plano. Currently, there are 2 dishes and drinks available.
The Subway in Allen offers a mixed experience. While some customers praise the quality, noting it surpasses other local locations, many report serious issues including incorrect orders, poor customer service, and confusing operating hours. Complaints highlight missing toppings, incorrect ingredients, and rude or unresponsive staff, with some customers feeling their concerns are ignored despite multiple attempts to seek resolution. Additionally, there are reports of unsatisfactory food portions and even negative physical reactions. Overall, potential visitors should be cautious, double-check their orders, and set expectations accordingly.
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Was Trudy Samuels at Subway a mag?
Everything was excellent! The Subway in Allen is surprisingly better than the ones in Dallas; I wonder if it has something to do with the pay scale. I really enjoyed my sandwich today. View all feedback.
What User dislikes about Subway:
I called on Saturday, and she provided me with a manager's number, but no one answered when I called. I attempted to reach that number over the next few days. I've also submitted an online complaint, and the only response I received was an acknowledgment of my feedback. When I returned tonight, the same woman was working and claimed they were closed. She communicated via her phone, using a translation app, to tell me... View all feedback.
Everything was excellent! The Subway in Allen is surprisingly better than the ones in Dallas; I wonder if it has something to do with the pay scale. I really enjoyed my sandwich today.
I called on Saturday, and she provided me with a manager's number, but no one answered when I called. I attempted to reach that number over the next few days. I've also submitted an online complaint, and the only response I received was an acknowledgment of my feedback. When I returned tonight, the same woman was working and claimed they were closed. She communicated via her phone, using a translation app, to tell me that they would refund my money. When I asked why I hadn't received it yet, she responded rudely, saying she didn't know. It's confusing how they close around 8 PM but still have 10 PM listed online.
Incapable or harmful—I can't really decide which. It's hard to believe that they made such a mess of four sandwiches by accident. They didn’t include any of the extra toppings I paid for, like bacon and cheese. One sandwich even came with tuna instead of the more expensive steak. None of them were even close to being right. All the mistakes involved items that cost extra, and it feels like they're banking on people who order online not wanting to return to the restaurant to have it corrected. My advice? Make sure to check that every single sandwich is correct before you leave this place.
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