KFC - Plano

#15 - Order Fast Food Plano, Catering, Chicken
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KFC

KFC
2.7 / 5 (3189 reviews)

Description

KFC's recent reviews highlight a disappointing trend in service quality. Many diners report issues with incorrect orders, unprofessional staff interactions, and a lack of accountability when mistakes occur. Despite frustrations over service, one standout item received praise: the chicken pot pie, which is described as flavorful and piping hot. However, concerns about high prices and excessive sodium in their meals also surfaced, leaving some customers questioning the value they receive. Ultimately, while the food can be delightful, the inconsistency in service may deter repeat visits to this location.

Last update: 17.01.2026 from: Renea

Feedback

★ 2.7 / 5 from 3189 reviews
renea-joyce
20.05.2024

My daughter took my granddaughter to Kentucky Fried Chicken around 10:12 PM to order chicken. They were planning to get two different types of chicken, but the supervisor informed them they would have to wait 20 minutes. They decided not to wait, so she offered them what she had available. Unfortunately, the original chicken was not fresh and tasted old, and the crispy chicken was also stale. Some of that chicken had clearly been sitting out for a while, and the whole experience was terrible.

brian-c-pilot1835
20.05.2024

The lemonade and fries were enjoyable, but I wasn't given any dipping sauce. I returned to have my order redone, but the chicken was still bland and lacked seasoning. Additionally, the biscuit was overcooked. I didn't bother going back a third time to have it corrected. Overall, their food and service just aren't worth my time.

nathanael-ernser
28.02.2023

This KFC experience was terrible. We waited in line and I ordered a plain, dry chicken sandwich because I don't like mayonnaise. The employee gave me mayo anyway, and I was disappointed. I ate it because I was hungry, but I didn't think people could be so clueless.

ada11-2
28.02.2023

The popcorn chicken had too much breading and not enough chicken. It was hard and dry, with terrible quality.

dokuneva-forest6
27.02.2023

I came to this place during my lunch and that's what I'm receiving?? I took the uncooked chicken back to them and they gave me a difficult time when I asked about the company number and my entrance because the cashier gave me no receipt. I was asked to move to the side until they made my entrance very unprofessional, rude. I will never return to this place, nor will any of my employees or individuals I know. I'm contacting the health department. ?

FAQ

There is a TV / screen on-site where sports are shown.

You can also pay for your meals with various credit cards.

More information

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