Menu - Hot Breads Plano

Really disappointed with the food we got on both occasions.Veg puff had green beans and carrots. Who puts that in puff? Puff filling was really bad.I had ordere... read more Really disappointed with the food we got on both occasions.Veg puff had green beans and carrots. Who puts that in puff? Puff filling was really bad.I had ordered veg panner burger in past so I tried Paneer panini. They put same filling cubes of panner in burger and panini. Nothing different between burger. By the time I got my sandwich home in 10 mins.. bread was soggy..the front cashier doesn’t ask if I wanted fries or chips with my sandwich on both occasions.Got fried rice.. overloaded with black pepper .. felt like my mom made pulow from left over rice..I can’t seem to understand how can u run a restaurant and provide a quality of the food so bad? It seems like college bachelor guys are the chef.Sorry for being critical but food is horrible and needs lot of improvement.

I ordered some cakes for take home and wanted to try one at the store. We felt that they were stale and decided that we did mot want to take them home any more... read more I ordered some cakes for take home and wanted to try one at the store. We felt that they were stale and decided that we did mot want to take them home any more . To give u a clear picture .. We did not take the parcel yet from the staff.. they informed us that they cant refund the money and instead offered to give a gift certificate . I am an out of state visitor .. and i dont have hot-breads where i live . The money is not much either.. its just the lack of understanding and respect .. the gift receipt was given on a sticky pad aswell .. like it was an accepted legal tenderThe food was not great either . The so called Frankie was a burrito grilled to dry crisp with a curry inside it .. and did not look anything like what was described or Displayed on the menu.. they did not have 70% of the menu available as-well..Please do urself a favor and go to a different location if possible.. or u can try ur luck .. if you know what i mean