Salvino's - Plainwell

Awesome place for a good meal with friends Vegetarian options: Salmon was cooked perfectly!! read more Awesome place for a good meal with friends Vegetarian options: Salmon was cooked perfectly!!

We placed a large order for 8 meals after a 25-hour trip, and we hadn’t had a proper meal all day. I ordered online and specified no onions on one burger and no... read more We placed a large order for 8 meals after a 25-hour trip, and we hadn’t had a proper meal all day. I ordered online and specified no onions on one burger and no mushrooms on another. When I arrived, they informed me it would take an additional 10 minutes since they were busy and our order was substantial, which I didn’t mind. I went to Wal-Mart to grab some essentials and returned 30 minutes later. However, when I got back, they said our order still wasn't ready because they had realized we were missing our chicken tenders. I asked if I could check the rest of the order to ensure everything was there, and we discovered we were missing another meal and fries from a different order. Additionally, both burgers had mushrooms and onions melted into the cheese. The staff explained that notes added online don’t show up on the printed receipt. I requested they remake the burgers, but was told it would take another 15 minutes. At that point, I just let it go since half of our meals were already cold. I had high expectations for this restaurant but was disappointed with the quality of the food given the price we paid.

The prices are too high for what you get. While the ambiance of the restaurant is pleasant, I found the buffet and the food to be overpriced. I ordered a burger... read more The prices are too high for what you get. While the ambiance of the restaurant is pleasant, I found the buffet and the food to be overpriced. I ordered a burger, and honestly, it was one of the driest burgers I’ve ever encountered. As a place that charges such steep prices, I believe they should at least offer quality food. On a positive note, their fries were tasty, but I can't justify paying an extra $2.99 to substitute them for chips.

I ordered the deluxe pizza without green peppers but with banana peppers instead, and I was charged extra for it. When I got home, there were no banana peppers... read more I ordered the deluxe pizza without green peppers but with banana peppers instead, and I was charged extra for it. When I got home, there were no banana peppers on the pizza. I called “Slice” customer service, but I had trouble understanding the representative, and they couldn't locate my order. I realize it's just a $2.00 charge, but the customer service was disappointing. I really enjoy Salvino's food, but this experience in Plainwell was frustrating.

Food was delicious Wheelchair accessibility: Yes read more Food was delicious Wheelchair accessibility: Yes