Dunkin' - Plainville
Dunkin'
Description
Kumpels Dunkin’ Donuts presents a mixed bag of experiences. While some patrons appreciate the warmth and friendliness of staff members like Jordan and Deanna, others lament service issues, including incorrect orders and extended wait times. The quality of food often garners praise, though there are complaints about food preparation resulting in burnt items. Additionally, the restaurant's approach to charging for non-dairy alternatives has drawn criticism, raising concerns about customer inclusivity. Overall, while there are dedicated fans willing to support the establishment, consistent quality and service remain points of contention for many.
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Feedback
This is the worst Dunkin' Donuts I have ever been to. I only ordered a couple of drinks, and they got my coffee order wrong each time. The wait time was also exceedingly long.
I would expect to pay at least a little more for the quality of food they serve at Kumpels. However, I still willingly give them my money because their products are consistently good.
Dunkin' Donuts is the worst at everything! I visited the other day and ordered a simple bagel, but they gave me a stale one.
This restaurant discriminates against customers who don't use dairy; they wanted to charge an extra 60 or 80 cents for almond milk. It's disappointing to see such greed from the franchise owner.
I've visited this restaurant twice, and each time my order has been burnt—literally burnt. It never comes out the way I asked for it to be cooked. Plus, there's no direct phone number to reach the restaurant; you have to call the gas station instead, which is quite inconvenient.
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QR-Code for the menu
