Pizza Hut Plainland - PLAINLAND

Delivery Services, Pizza, Pasta

At Pizza Hut in Plainland, customer experiences have been mixed, with some patrons praising the improved food quality and excellent service. While certain customers report outstanding experiences, including generous toppings and courteous staff, others express frustration with inconsistent service and meal preparation delays. A few have noted that management, particularly Cheryl, has effectively addressed concerns, leading to improved service recovery. However, a lack of consistency remains a theme, leaving some diners hesitant to return. Overall, while many recommend the restaurant for its flavorful pizzas and attentive service, caution is advised, given the varying experiences reported by frequent visitors.

Last update: 11.09.2025

Images

Contribute

Feedback

★ 3.2 / 5 from 735 reviews

Was User at Pizza Hut Plainland a mag?
had a problem with a command. cheryl, the manager decided. note, I am not complaining about a pizza order, it is not 5 star food, and in the rule they get it right. overall I am satisfied with standards and taste here, plus that was a long weekend. cheryl they are a superstar, thumbing up View all feedback.

What User dislikes about Pizza Hut Plainland:
When we asked if the young woman was okay, Lyn showed no concern for her wellbeing. I sincerely hope Lyn is not in a supervisory position because her attitude is unacceptable, and she should not be working in customer service. I am frustrated that I didn't speak up more about this, and I hope someone addresses this issue, as it could lead to lost customers. After witnessing this behavior, we decided not to return, an... View all feedback.

Megsy 02.02.2024 - 02:50

★ ★ ★ ★ ★

I encountered an issue with my order, but Cheryl, the manager, quickly resolved it. I’m not usually one to complain about a pizza order since it's not exactly fine dining, and they usually get it right. Overall, I'm quite satisfied with the quality and taste here, especially considering it was a long weekend. Cheryl, you're a superstar—thumbs up!

Marty 02.02.2024 - 02:50

★ ★ ★ ★ ★

I haven't had Pizza Hut in a long time since we live closer to other options. With the local pizza place closed, we decided to try the Pizza Hut in Plainland last night. Wow! They loaded on the cheese and toppings—definitely worth the 20-minute drive both ways! Great job, everyone! P.S.: It seems a bit hit or miss; some nights it's fantastic, while other nights it's just okay, so it's up to you if you want to take a chance on them. Cheers!

Paul 02.02.2024 - 02:50

★ ★ ★ ★ ★

My family has been loyal customers of another large pizza chain for a long time. However, with our local branch closed for renovations, we decided to give Pizza Hut in Plainland a try. I'm glad we did! Tonight's experience truly won us over. The pizzas were larger, better, and had more toppings than we expected. No more dots on the box—just delicious pizza inside. We'll definitely be returning!

★ ★ ★ ★ ★

Had a problem with a command. cheryl, the manager decided. note, I am not complaining about a pizza order, it is not 5 star food, and in the rule they get it right. overall I am satisfied with standards and taste here, plus that was a long weekend. cheryl they are a superstar, thumbing up

★ ★ ★ ★ ★

I've always had a positive experience here. The staff have been fantastic, and the quality of the food has improved significantly! Thank you for your excellent service!

Feedback