Kfc - Plainfield
Kfc
Description
Generous portions of tender, well-seasoned chicken and standout mashed potatoes make this spot a fast-food bargain, with combo meals and curbside pickup ideal for families and busy diners. Patrons appreciate friendly staff and quiet dining, but experiences vary: order errors, cold deliveries, and poor handling of allergy requests have caused serious concerns, and occasional curt service undermines otherwise excellent value. Best for budget-minded comfort-food seekers who prioritize flavor and convenience over consistent service.
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I ordered two thighs, but I ended up getting a thigh and a leg instead. Nonetheless, both pieces were absolutely delicious!
I ordered food from this restaurant through Uber Eats and specifically asked for no pickles due to a severe allergy. Unfortunately, they included pickles in my order, and the staff dismissed my concerns, saying there was no note about removing them. I've ordered from this place before, but this experience was extremely disappointing. My food arrived ice cold, and now I can't eat it because of the pickles. This was a huge letdown.
Terrible customer service. Had lady pretty much scream at us. Slam the window. there was a confusion with the order, and started talking to her crew as if we could not understand it was about us. Tried rushing us out her way and forgot our drink.
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