Kfc - Plainfield
Kfc
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The restaurant frequently runs out of chicken in the evenings and typically closes 20 minutes earlier than scheduled. If their official closing time is 9:00 PM, they should adhere to that instead of displaying a sign that says they are open until 9:30. This is quite unprofessional.
I would have given them a high rating for the atmosphere, but the restroom could use some enhancements. Other than that, everything else is fantastic!
It should be called Quick Pick-Up for a reason. I only ordered an 8-piece, and there was a guy in front of me ordering, which was fine. But if I were the staff member, I would ask whether customers are here to order or pick up. I waited 15 minutes for her to prepare that guy's order while my food was just sitting on the rack, getting cold. KFC, you need to get it together.
We ordered a 12-piece bucket, but it only contained wings and backs. Where were the legs, breasts, and thighs? What’s going on?
I ordered a 3-piece meal but only received 2 pieces. On top of that, I was charged an extra fee for no clear reason. The mashed potatoes tasted like they had been sitting out for too long, and the chicken was so dry it could double as firewood. Honestly, I’d prefer eating school food from the 1990s!
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