Dunkin' - Plainfield
Dunkin'
Description
At Dunkin, customer experiences vary widely, showcasing a blend of service excellence and occasional hiccups. While some patrons encountered issues with rude behavior from staff, others praised the team’s kindness, especially during stressful situations, such as when a customer’s car broke down in the drive-thru. Many visitors affirmed the restaurant’s exceptional customer service and camaraderie among employees, mentioning memorable experiences such as ready-to-go orders and thoughtful gestures. Overall, despite some inconsistencies, Dunkin stands out as a beloved spot known for its warm atmosphere and dedicated team, making it a recommended destination for coffee lovers.
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Feedback
Leah was quite rude during my visit. She initially said she was ready to take my order, but when I started to give it, she abruptly interrupted me with a "HOLD ON, HOLD ON" and her tone came across as disrespectful. I understand that it can be busy, but there’s no need to be harsh.
It was definitely a bit of a mix-up on your part! I have to say, it gave me a good laugh. My donut came in three pieces—who does that? I've got a picture to prove it!
My car broke down in the drive through and the lady’s there were so sweet and kind and pushed us out of the drive though to park, then gave us our food for free and gave us some tape to fix my broken car key 10/10 super sweet
FAQ
More information
QR-Code for the menu
