Applebee's Grill And Bar Plainfield - Feedback

Our waitress was fantastic, and the food was delicious. I really enjoyed the nacho appetizer, and the salmon was great as well. The kids had a good time and opt... read more Our waitress was fantastic, and the food was delicious. I really enjoyed the nacho appetizer, and the salmon was great as well. The kids had a good time and opted for the three-item appetizer as their dinner. My husband ordered a Buffalo chicken sandwich, which he liked. However, there were quite a few staff members sitting around chatting right behind us. Despite this, our waitress and the bartender were working extremely hard. We tried to find a manager, but there didn't seem to be one available. The restaurant had several full tables, yet only our waitress was present to assist. She definitely deserves a raise. Overall, we had a good experience, but I wish there had been more staff available to help out.

The food at this Chili's location meets the expectations typical of the chain, offering good value for money. However, what truly sets this restaurant apart is... read more The food at this Chili's location meets the expectations typical of the chain, offering good value for money. However, what truly sets this restaurant apart is the outstanding service. The staff were incredibly friendly and attentive.

I ordered through DoorDash and had a disappointing experience. Although I’ve had good experiences with this Chili’s before, this time the food made me sick, and... read more I ordered through DoorDash and had a disappointing experience. Although I’ve had good experiences with this Chili’s before, this time the food made me sick, and I was out of work for two days due to food poisoning. It was a tough ordeal. I might consider trying them again in the future, but it probably won’t be anytime soon.

I would actually give this place zero stars if it weren’t for the waiter, who did her best to make the experience better. Because of her effort, I left a $20 ti... read more I would actually give this place zero stars if it weren’t for the waiter, who did her best to make the experience better. Because of her effort, I left a $20 tip on a $70 bill, even though the meal was not worth it. We were a party of two adults and two kids. The only thing that was good were the fries. I will not be returning. The boneless wings lacked seasoning and didn’t have enough sauce, the tenders were salty and dry, the nacho cheese was overcooked, and when I asked for beef, I was given steak instead. The corn was burnt towards the end, and they tried to cover it with sauce to hide it, but the burnt taste was still noticeable. Overall, very disappointing.

We've been to many Chili's locations, but this one is by far the best. As regular Chili's customers, we can confidently say that Jessica made our experience out... read more We've been to many Chili's locations, but this one is by far the best. As regular Chili's customers, we can confidently say that Jessica made our experience outstanding. She welcomed us warmly and took great care of us throughout our meal. We highly recommend this Chili's; it truly reflects the classic spirit of the brand!

Overall, the food was satisfactory. While the steak was a little overcooked for my taste, it wasn’t burnt, so it was still acceptable. I appreciated that the wa... read more Overall, the food was satisfactory. While the steak was a little overcooked for my taste, it wasn’t burnt, so it was still acceptable. I appreciated that the water didn’t have any chemical aftertaste. The staff, on the whole, were excellent.

We had a wonderful experience at the restaurant. When we arrived, we were informed that there was only one server on duty, which meant there might be a brief wa... read more We had a wonderful experience at the restaurant. When we arrived, we were informed that there was only one server on duty, which meant there might be a brief wait for seating. Fortunately, we only waited about 10 minutes. Once we were seated, we placed our order, and our drinks and food came out in roughly 20 minutes. Our server, Alexea, was amazing; even though she was the only one working, she remained very attentive, making sure our drinks were refilled and that we had everything we needed. Both the food and service were exceptional!