Reviews
What User likes about Tim Hortons:
A great thank you to this place to help us create an unforgettable “donut wall” for a church celebration! The donuts were a big hit, and the staff was great to work with. View all feedback. What User doesn't like about Tim Hortons:
I arrived at the restaurant earlier and ordered 3 donuts, 10 pieces of Birthday Cake Timbits, and an icy box. I also ordered a strawberry refresher. The refresher showed up on the screen as part of our order, but when we reached the window, they said it wasn't included. They only gave us 5 Timbits, and when we requested more, the person at the window was unhelpful. They were also rude when we asked about the drink. W... View all feedback.
Reviews from various websites
I arrived at the restaurant earlier and ordered 3 donuts, 10 pieces of Birthday Cake Timbits, and an icy box. I also ordered a strawberry refresher. The refresh...
read moreThis Tim Hortons location is very disappointing. The drive-thru wait time was thirty minutes and the management team needs to be completely replaced. If you own...
read moreIn my opinion, the quality of Tim Hortons has declined over the years. During my last visit, I was shocked to find about half a teaspoon of coffee grounds in my...
read moreThey simply close this place. they never have something, and the personal is differentiated. I'd rather wait in an hour long deaducks line. at least they have e...
read moreThey're always seemingly out of whatever donut you want, ordering drive thru is frustrating because either you can't hear them or vice versa. Additionally, they...
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read moreAt this Tim Hortons location, patrons report a mixed bag of experiences. While some customers rave about the delicious iced coffee and fresh Timbits, others express frustration over lengthy wait times and poor service. Issues such as incorrectly prepared orders and a lack of prioritization for in-store customers detract from what is often a beloved brand. Despite these setbacks, the staff is occasionally praised, particularly for helping create memorable moments, such as a “donut wall” for a church event. Overall, there's a pressing need for management revisions to elevate the dining experience and restore customer satisfaction.
Upon entering the restaurant, my wife and I experienced a long wait to place our order. Due to my wife's dietary restrictions as a Muslim, I specifically reques...
read morePlease prioritize customers in the restaurant before those in the drive-through! We made the effort to go inside and waited 15 minutes for a sandwich, a donut,...
read moreI will shoutout to the staff working on the 22nd at noon. Thank you for wishing me a happy birthday and for being patient in checking for birthday rewards.
This is the worst Tims I have experienced in Columbus area. They messed up my orders twice. I had a 20 pack Timbites for my kids ordered on my mobile app, it ch...
read moreWe went in, one evening, after grocery shopping, for a treat. The iced coffee tasted amazing, the TimBits were fresh and the gentleman at the drive-thru was ext...
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