Champions Club - Pittsburgh

One star only because it makes you do that. Horrible service. We stayed here at the hotel for the opening game weekend. First night we came down for dinner got sat quickly but order took a while to get taken. Food was ok but getting anything else was a waiting game. The next night we decided to go to the bar for drinks it wasn't to busy and it took a minute for the bartender to knowledge us. We asked for a Adios and she asked what is that? So we went with a simple Long Island which tasted more like a bitter tea than any kind of alcohol. The last night around 8pm we go down to get some dinner we waited at the front where it says wait to be seated and stood there for a good 10 mins and just sat ourselves because nobody even attempted to walk over to us. Sat and waited, waited,waited and waited. Finally get someone to bring us a menu. Waited and waited then they took our order. Food, two waters and two cokes. We waited and waited and waited. Then comes our food and after our flat cokes. Took forever to get new cokes. The mash potatoes tasted a little weird but my burger was pretty good. We did have to ask for napkins and utensils as well. Even if your short staffed at least acknowledge your guest that our waiting.

Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Soup of the Day, All American Burger, Onion Rings

Very nice rooms, the cleanest ever (everything is brand new at the moment) but still cleaner and nicer than any Hilton or JW Marriott I've stayed at. I Have not tried the food yet but everything I have seen that others ordered, looked good. Bed was very comfortable and it was so clean and everything was new, I love that! The staff that I have encountered have all been very nice and accommodating, I appreciate that!

Honestly one of the most insane encounters I've ever had. Food was terrific but Landon was so unfriendly. Anytime anyone at the bar tried to order he huffed at them and stormed away. It was weird. I felt like I was a inconvenience to him from the moment we came in. Manager was amazing and so friendly and was clearly working super hard.

Horrible service that’s i just horrible Food: 1 Service: 1 Atmosphere: 1