Wendy's - Pineville

Did an online order on 2/27/24 …. Went to pick up food and had to go through the drive-thru a man answered so i told him im here to pick up a online order and he says with a attitude let me see if we even have a order meanwhile the order was placed 10-15mins ago !!! So then he puts someone else on the head set so she’s like come around we have your order, so i get to the window the manager (a tall African American man comes to the window yelling your lucky ! We are even doing this online order bc we don’t do salads or online orders at this time but i was able to order through the app !!! So he tells me after getting my food next time i do an online order and it’s 10 something at night he’s not accepting it ……this man always has a nasty attitude whenever i come there and he’s there and one time he was yelling at the staff very unprofessional

Service was friendly and very fast given the lunch rush. Was more than impressed with the food and service.

Wanted to eat my breakfast sandwich when I got to work. I opened my sandwich and the bacon was burnt beyond recognition. Very sad moment.

Oftentimes after ordering through drive thru you have to pull up and wait!

Workers were friendly.That is the only positive in this review.Food was good, but they never did get our order correct. We finally gave up ate what we could of what was given to us. There were too many ghost pepper burgers handed out when we had only ordered one; we never received the other kinds of burgers we ordered they just exchanged a ghost pepper burger for ANOTHER ghost pepper. ??‍There were people in our party who can't eat spicy food due to health issues.3 people in our party got sick after drinking the Vanilla Coke from the fountain. We were sick from it before we left the restaurant. We knew for sure it was that because the drink was carried out we were fine until sipping on that again later.Restrooms were disgusting; the worst I've ever seen in a restaurant. Toilet paper all over. Nasty toilets. Clogged drains. Floor with urine all around the toilet. The health dept would have had a field day.We won't be back to this location for quite a while we are very disappointed that this location is one that greatly represents (or misrepresents) Pineville as it is on the main stretch for multiple summer camps that increase tourism in this area.Owners/Managers, PLEASE do better.