Starbucks Coffee - Pinecrest
Starbucks Coffee
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This Starbucks is pretty cool, but I wish the baristas were a bit more upbeat and helpful like they are at other Starbucks locations. The vibe is cool overall and the location is good.
The service was excellent, but unfortunately all the tables were dirty, including the outdoor ones. They were in need of a thorough cleaning. Otherwise, everything else was good.
This restaurant is located in a shopping plaza with dedicated parking spaces. Surprisingly, they also have a drive-thru, which we missed initially and opted to go inside instead. However, the place could really use some maintenance and cleaning. Despite the small number of customers, the restaurant was untidy with dirty tables, stacked boxes, and full trash bins in plain sight. The service was average, with the staff ensuring our order was correct but lacking in warmth. The food, fortunately, was still tasty. Due to the cleanliness issues, we are unlikely to return to this location.
HORRIBLE EXPERIENCE!!! I came through the drive thru last week and was met by one of the most unpleasant workers ever. She had black hair and glasses. From the moment she took my order at the speaker she was giving me horrible attitude and just being disrespectful in general. I was trying to be patient but she was practically yelling at me when I got to the window. I then spoke to her supervisor who was much kinder. Still, a horrible experience. Ridiculous having a worker such as her at a Starbucks where they supposedly pride theirselves on customer service. Will not be returning.
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