Subway - Pine Bluff

Store : 12655-0I came here yesterday (07/22/21) for the first time in over 10 years and ordered what I thought was a turkey club sandwich which should 've inclu... read more Store : 12655-0I came here yesterday (07/22/21) for the first time in over 10 years and ordered what I thought was a turkey club sandwich which should 've included turkey and bacon. I didn 't want bacon, and opted to substitute with turkey. So in few words... I built my own sandwich and it didn 't matter price as I was indeed building to my suit. Today, I went back because of the professional experience yesterday, but that was a mistake. The owner (I 'm guessing) took my order, and when I started to build my sandwich like I had previously done, he was short tempered with no people skills. I asked if he would let the young lady build since she was the one that did it on the day before. He snapped in response NO! I 'll do it. He then said, It 's not a club sandwich you want if you 're asking not to include bacon. I then said, Ok well will you just add more turkey? He never responded in concern of me being a purchasing customer. I immediately paid for my daughter 's and my food and complimented the young lady on her professionalism on the day before. He never acknowledged the positive feedback for his emoloyee. The owner is completely disconnected from his customers and has no good customer service skills. I bypassed many Subways to come here. Needless to say, I won 't be back.

I love this subway it's my favorite location main street very nice employees read more I love this subway it's my favorite location main street very nice employees

Great experience! The person who made my sandwich was quick and kind. She even asked me stuff like is this enough sauce do you want more is this okay . I know t... read more Great experience! The person who made my sandwich was quick and kind. She even asked me stuff like is this enough sauce do you want more is this okay . I know that doesn 't seem like much but it means a lot. The vegetables were fresh and ready to go.Pretty great service!

They closed early. We showed up at 8:52p and they close at 9. Doors locked and mouthed to me, ?we?re closed.? It?s fast food. Doesn?t take minutes to make a san... read more They closed early. We showed up at 8:52p and they close at 9. Doors locked and mouthed to me, ?we?re closed.? It?s fast food. Doesn?t take minutes to make a sandwich. If you close at 9 you don?t take another customer at 9! Not before! I?m sure theywill expect to be paid as if they worked past 9. They are walking out the door by then!

I've been to this Subway multiple times, and I've always been extremely pleased! They not only serve delicious food, but their customer service is outstanding,... read more I've been to this Subway multiple times, and I've always been extremely pleased! They not only serve delicious food, but their customer service is outstanding, and the restaurant is kept in great condition. The staff is friendly and efficient. I highly recommend it—10 out of 10!