Whataburger - Phoenix

#8 - Order Fast Food Phoenix, Casual, Burgers
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Whataburger

Whataburger
3.8 / 5 (668 reviews)

Description

Whataburger, a Texas burger staple, offers a variety of options that set it apart from typical fast-food chains. While many patrons rave about the friendly service and consistent food quality, experiences can be hit or miss. Some diners report cold or stale meals, while others praise the freshness and reasonable prices. Despite occasional encounters with disruptive individuals in the restaurant, friendly staff members are often a highlight. Overall, Whataburger proves to be a worthwhile stop for travelers and locals alike, albeit with some inconsistencies that might affect the dining experience.

Last update: 28.05.2026 from: B

Feedback

★ 3.8 / 5 from 668 reviews

Avoid this restaurant at all costs! The food was cold and the burger had a hard, cold bun. I returned it and got the same cold food!! What A Burger, you really dropped the ball. I was extremely disappointed. My shake, which was supposed to be strawberry, was actually vanilla with a small streak of strawberry. I can't believe this. $35 down the drain!! The health department should definitely come inspect this place for proper temperatures. I wish I had taken a picture. Ughhhh.

Any drive-thru I've done getting bad service at whataburgers across the Phoenix valley area in the Drive-Thru the window personnel suck they have not been trained correctly especially after your held captive in any Whataburger line from 10 to 15 minutes that is a drive-thru it doesn't matter if it's a large Coke or if it's biscuits and gravy I'm done finally.

Gone to this location many times. First time, complainant. The manager here, so incompetent. Would think a manager would know how to redeem a receipt but, she was a little confused. I usually hand them the receipt to redeem, info is on receipt, she’s totally lost. Wouldn’t even gotten upset had she, not given me a little attitude. Not my fault that, you’re incompetent. Maybe that’s what Whataburger on 75th Ave Palm Ln is aiming for. And sitting here eating my lunch, I can see what kind of shift she’s running. Especially the two running out the orders. They’re the laziest runners ever. ? Do better.

b-joe-juarez
06.02.2024

The food is fantastic and perfectly cooked! Delicious. I really enjoyed my time dining in the restaurant. The radio was playing great country music, and the staff were working incredibly hard!

kathy-giba
06.02.2024

We ordered two Whataburgers—one with cheese and one without—but both came with cheese. Additionally, one of my lettuce leaves was actually a piece of plastic.

FAQ

The restaurant also accepts credit cards from the common providers for payment.

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