Undertow Arcadia - Phoenix

I tried again, but Same issues as the Gilbert location, which I will copy here: Drinks are great. Service is great. Atmosphere is incredible (for the most part)... read more I tried again, but Same issues as the Gilbert location, which I will copy here: Drinks are great. Service is great. Atmosphere is incredible (for the most part). Paying $3 per person for the ability to make a reservation is not great or incredible. Why are you disincentivizing people from making reservations? And the well advertised 4% fee is ridiculous. Just another money grab. Just make your drinks 4% more expensive if you really need to. Then your servers would get tipped even more on top of the inflated prices, instead of people subtracting 4% off of what they would normally tip. Not that management would care what their employees are tipped anyway. The 90 minute time limit is also annoying and arguably the worst part of the experience. Feels rushed, even though we’d love to stay longer, and get more drinks and snacks (that they also don’t have yet). They were kicking us out when there was literally no one else in the bar and no one waiting with a reservation outside. Obviously it’s to push people through to make even more money off of reservation fees. Also, chill with the clarified drinks. I was trying to avoid getting them and yet I ended up getting 3 clarified drinks because it’s unclear Also, why is your website full of ChatGPT copy. Food: 2 Service: 2 Atmosphere: 2

Had the seasonal Poquito Coquito. Delicious! Friend of mine had the powerfully refreshing and minty Giving Tree. Always enjoy a holiday menu, and UnderTow never... read more Had the seasonal Poquito Coquito. Delicious! Friend of mine had the powerfully refreshing and minty Giving Tree. Always enjoy a holiday menu, and UnderTow never disappoints! Service: 5 Atmosphere: 5 Price per person: $30–50

What we ordered: Valley beer Mistletoe, mistletoe Great themed and decor here ! Really makes you feel like you’re in a ship, from the cute port holes showcasing... read more What we ordered: Valley beer Mistletoe, mistletoe Great themed and decor here ! Really makes you feel like you’re in a ship, from the cute port holes showcasing a scene outside inside too the barrels and the like great spot decor wise beer was simple and alright and my partner said he liked his and enjoyed the chocolate that came with as they are serving the Christmas special cocktails currently Price per person: $20–30

Price per person: $30–50 Recommended dishes: Smoking Cannon read more Price per person: $30–50 Recommended dishes: Smoking Cannon

Ever since Undertow showed up I've gone to other tiki bars in the country and UT is still tops for me. The service, delicious drinks, and unbelievable atmospher... read more Ever since Undertow showed up I've gone to other tiki bars in the country and UT is still tops for me. The service, delicious drinks, and unbelievable atmosphere/decor is unmatched. You're in another world when you're in there. Food: 5 Service: 5 Atmosphere: 5