Undertow Arcadia - Phoenix

This is my favorite of the three themed bars at Century Grand. I've never had anything but a five-star experience on all of my visits. Even the waiting area is... read more This is my favorite of the three themed bars at Century Grand. I've never had anything but a five-star experience on all of my visits. Even the waiting area is fun and helps build anticipation for everyone. Each one of their cocktails is designed to impress both visually and by taste. The Undertow is best described as an adult version of Disney's Trader Sam's, except the drinks are priced reasonably and taste far better. Vegetarian options: They serve snacks only, and I'm not sure they have a dedicated vegan option but it never hurts to ask. Kid-friendliness: Not a kids place.

Wonderful cocktails. Great staff. Fun atmosphere. Always glad to go back. Service: 5 Atmosphere: 5 read more Wonderful cocktails. Great staff. Fun atmosphere. Always glad to go back. Service: 5 Atmosphere: 5

Absolutely amazing. Great drinks and the staff were very friendly!!!! Service: 5 Atmosphere: 5 read more Absolutely amazing. Great drinks and the staff were very friendly!!!! Service: 5 Atmosphere: 5

I tried again, but Same issues as the Gilbert location, which I will copy here: Drinks are great. Service is great. Atmosphere is incredible (for the most part)... read more I tried again, but Same issues as the Gilbert location, which I will copy here: Drinks are great. Service is great. Atmosphere is incredible (for the most part). Paying $3 per person for the ability to make a reservation is not great or incredible. Why are you disincentivizing people from making reservations? And the well advertised 4% fee is ridiculous. Just another money grab. Just make your drinks 4% more expensive if you really need to. Then your servers would get tipped even more on top of the inflated prices, instead of people subtracting 4% off of what they would normally tip. Not that management would care what their employees are tipped anyway. The 90 minute time limit is also annoying and arguably the worst part of the experience. Feels rushed, even though we’d love to stay longer, and get more drinks and snacks (that they also don’t have yet). They were kicking us out when there was literally no one else in the bar and no one waiting with a reservation outside. Obviously it’s to push people through to make even more money off of reservation fees. Also, chill with the clarified drinks. I was trying to avoid getting them and yet I ended up getting 3 clarified drinks because it’s unclear Also, why is your website full of ChatGPT copy. Food: 2 Service: 2 Atmosphere: 2

Had the seasonal Poquito Coquito. Delicious! Friend of mine had the powerfully refreshing and minty Giving Tree. Always enjoy a holiday menu, and UnderTow never... read more Had the seasonal Poquito Coquito. Delicious! Friend of mine had the powerfully refreshing and minty Giving Tree. Always enjoy a holiday menu, and UnderTow never disappoints! Service: 5 Atmosphere: 5 Price per person: $30–50