Taco Bell - Phoenix
Taco Bell
Description
Despite some negative experiences, Taco Bell on Indian School 43rd received mixed reviews. Some customers praised the cleanliness, friendly staff, and efficient service, while others complained about missing items, incorrect orders, and unfriendly interactions with management. Overall, opinions were divided on the restaurant's food quality and customer service. While some expressed disappointment and frustration with their orders, others appreciated the convenience and fast service of this Taco Bell location.
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A very quick stop thru the drive thru the cashier was very polite and made sure my order was made right
My order got messed up, so I called and told them i was missing some items. I was on lunch break from work, so i didn 't have time to go back. I asked for the manager and the girl on the phone said she was the manager. I asked if i could get my moneyrefunded, and she said NO. I would have to speak to her manager. So I asked who her manager was. She said I 'm not allowed togive out that information So i asked her for her name. Again I 'm not allowed to give out that information . Give me abreak. Dont go to this go to Taco Bell.
When someone asks for no sour cream what don?t they get?? NO SOUR CREAM ?!?!? Like hello ? This isn?t the first time either. Very disappointed will not be coming here anymore
Not a huge fan of this location because there are always sketchy people hanging around. I order online for pickup in the drive thru for this reason. Not to mention it is August in AZ and hot as hell. Why offer drive thru pick up if you are going to put asign up demanding people come inside to get their orders. I understand requiring third party delivery apps to pickup inside butI will not order here again if this is the way you treat people with mobile orders. Someone may do drive thru pickups becausethey can't get out of the car. Then my order was missing and item, I got no receipt copy and the worst offense of all is makingthe switch to Pepsi products. Yuck!
Not sure where the 5 made up stars are coming from, (maybe the employees are posting 5 stars. The worse service and the worse manager. Ghetto staff unprofessional Manger. My husband went into the with concerns. There were multiple employees yelling at him, they refused to give store location number, and refused to speak in a calm professional manner. Obviously they were not trained to do well in customer service.
