Subway - Phoenix

Sandwiches, Breakfast, Meat

Subway

★ 4.0 / 5 (279 reviews)

At this downtown Phoenix restaurant, the service experience seems to oscillate between exceptional and disappointing. While many patrons praise the friendly staff and the genuine comfort they provide, others express frustration with inconsistencies, particularly regarding management's demeanor and order accuracy. Notably, Jacob stands out for his warmth, contrasting with a manager whose eye-rolling suggests a lack of professionalism. Overall, the food—particularly the fresh sandwiches and cookies—receives high marks. Despite long lunchtime lines, the restaurant maintains a clean atmosphere, making it a popular stop for both locals and travelers alike, although customers are advised to double-check their orders.

Last update: 23.02.2026 from: User

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★ 4 / 5 from 279 reviews

Was Anonym at Subway a mag?
Stopped by here today on our way out to Peoria, AZ for Xmas. This was a great stop for gas and Subway sandwich. The gas was reasonable and the Subway bread was very fresh. Cookies were freshly made. Service was excellent. Inside was clean with enough sesting for large group of off road vehicle customers. I will be back soon. Glad they opened new business not far from us in Wellton. View all feedback.

What Anonym dislikes about Subway:
Manager/supervisor really needs to learn to control her eye rolling in response to customer questions. She did it TWICE to us. Jacob, on the other hand, was a sweet as he could be. Maybe the two should switch rolls since it’s very obvious that she doesn’t want to assist her coworker in any semblance of courteous service. View all feedback.

Karen

30.11.2023

★ ★ ★ ★ ★

Always good Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cookies

Christopher

30.11.2023

★ ★ ★ ★ ★

Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Subway Club Parking space Plenty of parking Parking options Free parking lot

Pedro

30.11.2023

★ ★ ★ ★ ★

I was pretty much satisfied with their meals very good! Employees are very nice! Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Cookies

★ ★ ★ ★ ★

Manager/supervisor ? really needs to learn to control her eye rolling in response to customer questions. She did it TWICE to us. Jacob, on the other hand, was a sweet as he could be. Maybe the two should switch rolls since it?s very obvious that shedoesn?t want to assist her coworker in any semblance of courteous service.

★ ★ ★ ★ ★

Went here to get a sandwich and the kid with the tattoos at the counter had a giant attitude and slammed the register and tossed his note pad and proceeded to walk away from us. Perhaps he's not very satisfied with his position or direction in life. Thatwas the first and definitely last time im going here. Don't appreciate being disrespected by a young nobody who does nothingmore than serve sandwiches for a living. 1/10. Terrible service

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