Subway - Phoenix

Salads, Fast Food, Salad

Subway

★ 3.9 / 5 (3187 reviews)

Subway’s local branch has received mixed reviews, highlighting issues with order fulfillment and menu changes that limit customization options. Customers express frustration over recurring mistakes and diminished portions, especially regarding the new “standard sandwiches” and salads. However, positive experiences shine through, showcasing the restaurant's cleanliness and outstanding service, particularly from employees like Francisco and RJ, who have left lasting impressions on patrons. While some vow to seek alternatives due to inconsistent service, others commend the warm atmosphere and eager staff, indicating that attention to service quality can make all the difference in a dining experience.

Last update: 17.01.2026 from: Rebecca

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★ 3.9 / 5 from 3187 reviews

Was Anonym at Subway a mag?
This is the cleanest subway I've ever seen in the valley. The shop is emulsified and the food is fresh. I was also Empress at the level of the customer service. I'll be right when we want Subway, though I live in North Phoenix. View all feedback.

What Tracey P dislikes about Subway:
Terrible experience. Every time I order from this place they never get it right. I asked for the cold cut trio with double meat, specifically mentioning that I do not want any vegetables. However, they only gave me single meat, which was just a few thin slices on bread. This has happened three times now and I have decided not to order from them anymore. View all feedback.

Laura

15.08.2023

★ ★ ★ ★ ★

Ordered for pickup. Didn't check my bag and left (my fault) but I ordered additional items (3 cookies) that they didn't pack and now the phone number has been busy for the last 5 minutes. Not the first bad experience that I've had at this location.Service: 1/5

Ashley

15.08.2023

★ ★ ★ ★ ★

They stopped cutting the meat for the salads. So now you are left with huge slices of meat and have to take it home to cut yourself (taking the salad apart and reassembling). Not worth the price and small portions. Do better Subway.Food: 3/5

Moni

15.08.2023

★ ★ ★ ★ ★

Francisco is the top employee you will find in any restaurant worldwide. He made my day brighter, entertained me with his fantastic personality, and he deserves his own reality show. Perfect 10 out of 10 rating! This kid deserves a raise! ?????

Rebecca

15.08.2023

★ ★ ★ ★ ★

My order was incorrect and I tried to call multiple times to advise them and try to work it out. Everytime i tried to call I got a busy signal. I wasn't able to get through to fix it.

Curtis

15.08.2023

★ ★ ★ ★ ★

I highly recommend this restaurant as it was very clean and the staff was courteous.

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