Poncho's Mexican Food - Phoenix

Poncho's is on my short list for his friendly service and good food. The old-fashioned Barrio is one of my favorite drinks here in the valley. And the best...

Food service and ambience was all amazing beside the food qualities and the time after the order was received. The staff was so friendly that they actually...

The taco shell was extremely hard and I couldn't even eat it. The meat tasted dry as if it had just been reheated. My friend ordered a beef enchilada without rice and beans, but when it arrived, it had rice and beans, and the enchilada had no beef - it was a cheese enchilada. We didn't complain, but instead took the food home and threw it in the garbage because we didn't want to cause a scene. We paid our bill with a good tip, but we decided we would never return to this restaurant. I will not be recommending this place to any of my family or friends.

The shredded chicken burrito was delicious and the decor of the restaurant was charming, with a mix of indoor and outdoor elements. However, taller individuals should be cautious as there are low areas with limited headroom. The restaurant has two entrances, one near the hostess stand for seating and another by the bar. If you enter through the bar like we did, you will need to walk through the restaurant to reach the hostess stand, which can be a bit awkward.

This was my first visit to the restaurant, and I am already looking forward to going back again! The food was absolutely delicious, incredibly satisfying, and bursting with flavor. The quality and price point were fantastic, making it unbeatable. I can't wait to dine inside the restaurant, as I found out they are open from 4pm to 10pm. However, we opted to sit outside and it was a really nice experience! The staff were very kind and helpful too.