Panda Express - Phoenix

Rude workers. You all forget who pays your check. I was missing a drink from my bundle and the young gal on the phone says we'll the driver took it. Well honey,... read more Rude workers. You all forget who pays your check. I was missing a drink from my bundle and the young gal on the phone says we'll the driver took it. Well honey, I didn't get it. Thanks for the non help. These young kids need a lesson in how to treat customers. And guess what, I was a regular customer but not any more. But you probably don't care. No customer service, self centered.

The orange chicken tasted like it had been cooked hours earlier. It was tough and dry. read more The orange chicken tasted like it had been cooked hours earlier. It was tough and dry.

I ordered lunch for the office and watched as they prepared the plates. I was instructed to step aside and wait, which I did. When I got back to the office, I d... read more I ordered lunch for the office and watched as they prepared the plates. I was instructed to step aside and wait, which I did. When I got back to the office, I discovered that an entire main entree was missing. I had to make the trip back to the restaurant with my food, and they only offered me a side of the missing dish. By that time, the food had gone completely cold. The staff member seemed very upset that she had to prepare a new plate, and she took my food and carelessly tossed it in the trash. The attitude and service were unacceptable. This isn’t the first time I’ve encountered issues at this location, so I felt it was time to leave a review. I won’t be returning.

We've visited this location several times and enjoyed the tasty food, but today the quality was terrible! The orange chicken was so tough it could have broken m... read more We've visited this location several times and enjoyed the tasty food, but today the quality was terrible! The orange chicken was so tough it could have broken my teeth. The chow mein was quite dry, and the rangoon had been fried for too long. The same goes for the egg rolls.

I've definitely had better meals at other places, even at different Panda Express locations. The staff seems somewhat indifferent when it comes to customer serv... read more I've definitely had better meals at other places, even at different Panda Express locations. The staff seems somewhat indifferent when it comes to customer service. I wouldn't say I've had a bad experience, but it wasn't particularly good either.