Kfc - Phoenix

Fast Food, Chicken Shop, Chicken Wings
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Full menu with pictures, prices and categories.

Kfc

Kfc
3.0 / 5 (368 reviews)

Menu

The restaurant from Phoenix offers 74 different dishes and drinks on the menu at an average price of $15.3.

KFC in Laveen Village, AZ, is a well-known American restaurant, offering a diverse menu that satisfies the cravings of chicken lovers. With a solid average rating of 3.1 stars, it’s a place worth checking out. KFC welcomes you from 10:00 AM to 11:00 PM, making it a convenient option for lunch or dinner. Whether you're dining with a friend or celebrating with a larger group, feel free to call ahead at (602) 801-0076 to reserve your table. Prefer to enjoy your meal at home? You can easily place an order through DoorDash. If you’re exploring similar dining options, consider visiting Tortas Manantial or Peter Piper Pizza. Have you already experienced the offerings at KFC? We’d love to hear your thoughts—leave a review!.

Last update: 17.01.2026 from: Justice

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★ 3 / 5 from 368 reviews

KFC at 5145 W. Baseline Road offers its famous original recipe chicken but faces challenges in service and food quality. Recent visits revealed long wait times, inconsistent food temperatures, and cleanliness issues, including overflowing trash bins and unkempt tables. While the iconic chicken remains a crowd favorite, some items, like cold side dishes and overcooked chicken, disappointed. Despite these concerns, a few patrons enjoyed their experience, highlighting friendly staff and quick service in some cases. As KFC continues to evolve, improving operational efficiency and maintaining food quality will be key to enhancing the overall dining experience.

christina-sawayn-squ
29.06.2022

Kfc worst i have I have her her her her her her her her her her her her before I teach more. I usually don't share my experience or leave reviews, but I felt the need to share with a residence in laveen for over 10 years. When I came in, a door-disc driver waited patiently for the register. the young lady helped pack his bags and swing them when they met their knees and a bag fell on the floor. I took it up and gave it to him without apology. she came to the register and asked if we were ready and rolled her eyes and just went away and said let me know when they are. she left us waiting for 5 minutes in register, and then someone else helped us. she was friendly the dame went into the kitchen and began to slip kartoffels and mac and bee in the dishes beat her and caused a scene. when I watched her, she made my food and took my bungalow and my patty with no gloves no hand washing nothing! I then asked about a manager and asked if they could have their wearing gloves and they told her: “They only put one on “I feel so bad for their fellow workers, as all this happened, they only did not understand why they acted as such. I just hope that the customer service will improve here for free. I would never eat here again. go to the one on the central and basic line. 100% perfect costume service

karlee86
29.06.2022

Was heading home stopped today get 4pc. I got home!!!!!!. The chicken was dry. Shriveled up meat was dark. Biscuit was puck style. As a chef im surprised u serve poor food. No in not shocked u guys don't care. To lazy to care about your job and the guest. Seems your manager is the same. I know i won't get refund but u all need to be retrained

kohler-jillian
29.06.2022

I recently ordered from this restaurant and was very disappointed. The food was terrible, with excessive amounts of fat on the chicken and overcooked, burnt pieces. It was so bad that even dogs would eat better quality food. The only positive aspect was the customer service. I am requesting a refund for my unsatisfactory experience.

hettinger-justice
15.05.2025

Meal deal tonight 12 piece special. KFC drive through purchase. Smelling good. Family waiting for dinner. Well, biscuits doughy half done. Green beans cold as if someone just dumped a can of green beans. Mac Cheese cold awful. Looking like coldbutter mixed-up. Chicken looked iffy plus it only had a drumstick tip. I packed everything up and returned with a quickness! Terrible with a capital T!

adam-westmoreland-1
24.04.2024

Consistently disappointing experience at this restaurant. I placed a small order on my mobile device with a pick-up time of 6:07. Despite going through the drive-thru, I was told to wait outside for my order. After waiting a while and receiving no service, I had to go inside the store. My food wasn't ready until 6:31, and I found out that other customers who also used the drive-thru were experiencing long waits of over 20-25 minutes as well. There was no apology or acknowledgment of the delays, and no offer of even a water cup while we waited. Unfortunately, this type of subpar service seems to be a regular occurrence at this location. Proceed with caution if you choose to dine here.

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