Kfc - Phoenix

Meal deal tonight 12 piece special. KFC drive through purchase. Smelling good. Family waiting for dinner. Well, biscuits doughy half done. Green beans cold as i... read more Meal deal tonight 12 piece special. KFC drive through purchase. Smelling good. Family waiting for dinner. Well, biscuits doughy half done. Green beans cold as if someone just dumped a can of green beans. Mac Cheese cold awful. Looking like coldbutter mixed-up. Chicken looked iffy plus it only had a drumstick tip. I packed everything up and returned with a quickness! Terrible with a capital T!

Consistently disappointing experience at this restaurant. I placed a small order on my mobile device with a pick-up time of 6:07. Despite going through the driv... read more Consistently disappointing experience at this restaurant. I placed a small order on my mobile device with a pick-up time of 6:07. Despite going through the drive-thru, I was told to wait outside for my order. After waiting a while and receiving no service, I had to go inside the store. My food wasn't ready until 6:31, and I found out that other customers who also used the drive-thru were experiencing long waits of over 20-25 minutes as well. There was no apology or acknowledgment of the delays, and no offer of even a water cup while we waited. Unfortunately, this type of subpar service seems to be a regular occurrence at this location. Proceed with caution if you choose to dine here.

Waited in the drive-through for over 40 minutes and never got my order. mgr. never even apologized for wasting my time, I would recommend no one use this KFC, b... read more Waited in the drive-through for over 40 minutes and never got my order. mgr. never even apologized for wasting my time, I would recommend no one use this KFC, because the employees don't care about the service they're giving to their customers. The assistant manager at this location was rude..... I understand it's a Kentucky fried chicken, but the heck!

Chicken was old and the biscuits were read more Chicken was old and the biscuits were

I want to say first Thank You all for showing up to work.The 8 piece original was great!!What disappoints is that the trash cans were overflowing and gross. The... read more I want to say first Thank You all for showing up to work.The 8 piece original was great!!What disappoints is that the trash cans were overflowing and gross. The lobby wasn't that clean either however it is what it was.