Kfc - Phoenix

Chicken Shop, American, North American

Kfc

Kfc
2.8 / 5 (1165 reviews)

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A comprehensive menu of Kfc from Phoenix featuring all 3 menus and drinks can be found here on the menu.

KFC in Phoenix, AZ, is a popular American dining destination renowned for its fried chicken and comfort food favorites. While it has an average rating of 2.6 stars, many diners appreciate its convenient location and accessible hours, open daily from 10:00 AM to 11:00 PM. To avoid long waits, consider calling ahead to reserve your table at (602) 952-5058. Prefer to enjoy your meal at home? You can easily place an order through DoorDash. If you're exploring similar culinary experiences, don't miss out on nearby Ole Brass Rail and Don Jose Mexican Food. Have you had the chance to dine here? We would love to hear your thoughts!.

Last update: 17.01.2026 from: KAREN

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★ 2.8 / 5 from 1165 reviews

KFC's location has garnered mixed sentiments among diners. While some customers praised the new Beyond Fried Chicken, noting the majority of pieces were satisfying, others encountered significant service issues. Patrons reported long wait times, unprofessional staff behavior, and communication breakdowns regarding menu items. Inconveniences like card payment restrictions at the drive-thru and inadequate compensation for missing chicken pieces further marred experiences. However, a recent uptick in food quality and improved service from a few employees suggests a potential turnaround. Overall, while there are positive moments, consistent inconsistencies plague this particular franchise.

chris-greenfelder
01.02.2023

Was made of white meat and I had to take all dark meat and annoying part of it that they no longer sell hot wings at this place. workers need to work more on customer service and respect customers because it seemed like they were all young workers and seem very unprofessional play loud derogative music. experience was everything through the ride-thru waited 30 minutes for my huh?

sbarrows-mushroom166
01.02.2023

Can I give ZERO stars? “Don” is the rude person and should not work with the public along with his little layer manager who believes their attitude is sweet. we spent over $300 on eating for a company party, only the half was delivered and when we got into the load, we got nothing but rude and were accused of lying. if the franchise owner takes care of their charging, they would not and fire the little rude girl and get someone who actually knows the customer service. You're not going here.

christina-sawayn-squ
01.02.2023

The eating was good and the usual for kfc. the manager was rude. they had not made any white meat huh. we could only buy chicken pliers and legs legs legs 3 pieces meal were good. this was the first time at a kfc where it was a disappointment. food: 3/5

karen-villa-lawyer89
04.01.2026

Food: 4 Service: 4 Atmosphere: 4 Service: Dine in Meal type: Lunch Price per person: $20–30

andrew-mason-school0
04.01.2026

Ordered 78.00$ dollars including a tip on 9/26 for my family as a rare treat, we were missing 3 side items a piece of chicken that was clearly taken off the top in the bucket with the lid left open, called them directly and the woman was not nice stating she knew it was all there because she packed it herself, I said well it must have been your delivery service then she says well you would have to deal with them, I didn't contract thru them they did? No responsibility on their part what so ever. We have decided at this point it's just not worth going back to KFC ever again. Will just switch to Church's from now on .... Food: 2 Service: 1 Atmosphere: 1 Service: Delivery Meal type: Dinner Price per person: $20–30

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