Golden House - Phoenix

Best Chinese food in Baltimore County, but then again I tried LOTS from places bc I?m afraid it won?t compare with GH. Recommend the sesame chicken, chicken fried rice, and wonton soup!

Ordered the General Tsos chicken (white meat) with pork fried rice and wanton soup on the Lunch menu. To get the bad news out of the way first: the pork fried rice was sub-standard...not a sliver of pork throughout so the rice on its own would be very disappointing. However, the good news is that the chicken makes up for the rice. Compared to many others, the coating wasn't the dominant part: the coating was just right. The meat was cooked properly and the sauce was flavorful. Also the portion I was given could have been enough to satisfy two. The soup was better than average: the wantons enclosed a fair amount of white meat and there were some chunks in the broth as well.I'd definitely give this place another visit.

I usually have a great service and food, but yesterday food was really bad.. Rice was like a combination of old rices, hard and impossible to eat. Also the chicken orange wasn't as good as I Always get it. Not sure if you change cooks during the week but this isn't the first time.

Yesterday we ordered dinner from Golden House. We've been eating there for the past four years so when I ate my order of Kung Pao Chicken medium spice and it was extra bland, no spice, with hardly any chicken and tons of peanuts I was very disappointed but I wanted to give them the benefit of the doubt....maybe they had a new cook, or were under-staffed, etc. I called them, since there is no other type of contact info on their website, to let them know about the issue with the Kung Pao Chicken and also the stale wonton strips. I also let them know that I wasn't calling to get my money back but just wanted them to be aware of the unsatisfactory food. I never write bad reviews but I just wanted to make people aware that to add insult to injury the person on the phone didn't seem to care, didn't apologize and coldly said she would tell her boss and hung up on me. WOW. This is why I'm giving them a one star review. In these tough times my family and I have been making an extra effort to support our local businesses especially restaurants but after this awful customer service experience we will be taking our business elsewhere. So sad. The attached picture shows the take out box after I threw out most of the peanuts and still couldn't find hardly any chicken...there was a ton of peanuts underneath this layer as well and still hardly any chicken but I did find 4 broccoli. It all literally tasted like pure peanut :

The best Chinese in all of Baltimore County! Staff is always very friendly and always greet you with a smile. I love this place!