Dunkin' - Menu

Walk-in customers receive little attention until the drive-thru is entirely cleared out. Orders are simply thrown on the counter, and drinks that are ready are... read more Walk-in customers receive little attention until the drive-thru is entirely cleared out. Orders are simply thrown on the counter, and drinks that are ready are not announced. There are broken glass bottles scattered across the parking lot, making it risky for tires. Additionally, there were construction materials in the lobby, which felt very out of place. Overall, it was a strange experience. I recommend just driving past this place.

I drove up to the drive-thru, and no one greeted me or acknowledged my presence. As cars began to line up behind me, I had to say hello three times before someo... read more I drove up to the drive-thru, and no one greeted me or acknowledged my presence. As cars began to line up behind me, I had to say hello three times before someone finally asked me to hold on for a moment. When I reached the payment window, a disheveled guy with a blank expression was there. He looked confused and didn’t respond to me at all. Then, without saying anything, he closed the window and walked away. Fortunately, a friendly lady came over to apologize and informed me that my order hadn’t gone through. But then she checked the monitor and realized that my order was right there on the screen. I couldn’t shake the feeling that the guy at the window might have been under the influence of something. On top of that, the hash browns I ordered were unappetizing; they were covered in tiny black crumbs, which I assumed were from a dirty toaster, and they tasted awful.