Church's Chicken - Phoenix

The girl at the window was quite rude. She handed me my food and just walked away, leaving the drive-thru window open. It felt as if I was inconveniencing her.... read more The girl at the window was quite rude. She handed me my food and just walked away, leaving the drive-thru window open. It felt as if I was inconveniencing her. There was a noticeable lack of customer service. I understand it's a rough area, but come on! This isn't the first time I've had a negative experience here, and I definitely won't be returning to this location or any other Church's. This is the second time in a row that it's made me feel unwell.

Every time I visit this restaurant, they tell me there's a 20-minute wait, yet they never seem to have anything ready. The customer service is consistently poor... read more Every time I visit this restaurant, they tell me there's a 20-minute wait, yet they never seem to have anything ready. The customer service is consistently poor. They really should consider closing this place down. I always end up having to go somewhere else. Food: 1/5.

Super effective staff. Apologetic it something is still being made and tell you what you're waiting for in your order. Customer service rocks drive thru has qui... read more Super effective staff. Apologetic it something is still being made and tell you what you're waiting for in your order. Customer service rocks drive thru has quick service to order.Thank you for the extra food! Will be returning in the future!! They know how to expedite food fast and effectively.Thank you Churches Chicken

Every single time I come to this location they always say 20min wait on chicken they never have anything ready ever.. Idk why they even have this location open.... read more Every single time I come to this location they always say 20min wait on chicken they never have anything ready ever.. Idk why they even have this location open. Worst customer service ever. They need to seriously just shut this place down. I always haveto go to another location

This place has to be the worst the hours the customer service all together we need a new place of business at this intersection. I work in the area and never wi... read more This place has to be the worst the hours the customer service all together we need a new place of business at this intersection. I work in the area and never will I go here again not once have I seen them open on time they always have a sign in the windowwith some excuse!! Please consider putting something more reliable here tired of wasting my drive time 4 lunch just to be letdown over and over again!!! No star it just wouldn't let me post without putting 1 atleast smh