Cactus Jack's Grill - Phoenix

Awful service!!! I went to a comedy show at this restaurant and ordered chicken tenders around 7:30. By the time the show ended at 9:40, I still had not received my order. I decided to cancel it because waiting 2 hours for tenders is unacceptable! To make matters worse, the waitress accused me of being responsible for the missing order, even though I had been seated in the same spot watching the show the whole time. I will not be returning to this restaurant.

This restaurant has some of the best variety of music and musicians in the Phoenix area, but the volume of the music is too loud to have a conversation with friends. The website is well-updated for planning entertainment. The atmosphere and dance floor are great, but the music volume on August 13 was so loud that we had to leave early. The service was excellent, the atmosphere was gorgeous, and there were many food options on the menu. However, the loud music may prevent us from returning.

Awesome little venu with great servers and bars staff. The food was excellent and so were the bands.

Always a great time. I've been to see several bands of different genres there and they never disappoint! Service is always wonderful there and a friendly crowd. I haven't ordered food there so I can't speak to it at all.

Terrible service!!! Went for a comedy show, ordered chicken tenders around 7:30ish. I walked up to the counter at 9:40 (the end of the show)and cancelled the order. 2 hours is a bit too long to wait for tenders, ya know! And then to top it off, the waitress/bar tender, tried to put the blame on me!! She said we brought it out and you were missing.... Mind you, I'm literally watching a comedy show... I haven't moved from my seat since it started!!! I will not go back here!!