Carlingas - Full Menu

I stayed here one night and just the reason I stick with Marriott wherever on the world I am. After a long day of traveling this is what I know I can count on D... read more I stayed here one night and just the reason I stick with Marriott wherever on the world I am. After a long day of traveling this is what I know I can count on Dependable service, comfortable bedding, and clean room. The Bistro was not open but a couple of good restaurants within easy walking distance. Another great stay with Marriott

I checked in for an emergency place to stay at 1am, on 10/3/2020. I was charged a different rate than quoted. Called Marriott customer service (800)627-7468 wit... read more I checked in for an emergency place to stay at 1am, on 10/3/2020. I was charged a different rate than quoted. Called Marriott customer service (800)627-7468 within 48 hrs after discovering that I was over charged, was told that the matter will be looked into and someone would contact. As of today (10 /13) I had not heard from anyone. Called back on above , was told my case was closed and no one had contacted me. I asked to speak to a supv., a supv by the name of Valerie came on, not only was she unhelpful, unprofessional, she down right raised her voice at me when I asked her if she actually worked for Marriott and represented them in that manner? She threatened to keep the case closed and hang up on me. She caught herself, and offered to call the property for add'l information, once again, she said nothing can be done, I asked her I wanted to elevate this to her mgr/supv., she indicated that it cannot, and the property can't go back and correct the rate. I thanked her, and asked to her to please hang up as I wanted to take the survey, she smugly laughed and left the phone line open so as to prevent me from taking the survey! And that folks is the unpleasant experience I've had with this particular property, and supposedly the caring customer service which Marriott claims they are all about. W. Crawford-Harry