Bj's Brewhouse - Phoenix

One of the worst dining experiences ever. My kids and I were trying to enjoy a meal together. Our server put the wrong order in for my daughter. So my son and I had food but hers had to be remade. No big deal. A few of the waitstaff congregated very close to our table and proceeded to speak extremely loudly in regards to how terrible it is to work for this restaurant and serve the patrons. And that’s putting it nicely. I lost count of all the f-bombs dropped by the staff. Not a good look. Definitely don’t recommend and definitely won’t return. There are plenty of other great places to grab food at Desert Ridge.Edited to include we did in fact speak to a manager while we were there. We were initially charged for the wrong meal that the server ordered by mistake, so our check needed to be adjusted. By the time we left I had 3 charges to my card from your establishment. Everything about this experience was unacceptable.

Extremely bad service! They served drinks in 5 minutes. Took 25 minutes to get just a frys order. And both the people who served were very rude. They said we don’t make the food! Oh gosh! I am never giving them any more corporate business in future.

We have been here many times. The service was not that good 6 months ago but they have improved a lot. It was a pleasure dining last night. Our guest thought the food was excellent. It was their first time at BJs. The calamari was excellent.

Food was fair as wellAs service. They offered 40 cents off a $85 bill for military/veteran discount. Our dessert that came with our expensive meal we waited 20 minutes and it never came out. Very disappointing. Do better!

Haven't been here in awhile but it went bad ? we got here before the rush food drinks everything took forever its too loud here to even conversate with the music our server couldn't hear us and she forgot about us we never got our waters refilled prime rib was too salty the double bone in chops I used to get is so different it wasn't good like I remember won't be back