Itacate - Phnom Penh

They offer vegan options (beware! they confuse vegan with vegetarian! . they dispense with cheese, mayo, etc., if expressly stated. taste is good. price overpri... read more They offer vegan options (beware! they confuse vegan with vegetarian! . they dispense with cheese, mayo, etc., if expressly stated. taste is good. price overpriced.

If I could give this place zero stars I would, I went there tonight and I ordered a chimichanga with extra beef extra guac, extra sour cream and extra jalapeños... read more If I could give this place zero stars I would, I went there tonight and I ordered a chimichanga with extra beef extra guac, extra sour cream and extra jalapeños when I cut it open I found out there was rice in it and I cannot eat rice due to health reasons when I told the manager about this, she said it was not her problem and it’s not her fault and she walked away I figured she would do something about it, but she didn’t 30 minutes later. I asked if she could fix it and she said that she cannot fix it it’s not her fault and she had a very bad attitude at the end of this I had to pay over $20 for a chimichanga that I did not eat. I agreed with her that it was not her fault but I would think that if I’m paying $20 she would give me something at least to eat. Terrible customer service would not recommend definitely not going back. Food: 1 Service: 1 Atmosphere: 1

Tacos were amazing especially with the dipping sauces that came with it, absolute cinema. Had myself craving more after finishing them, it’s that good. Servers... read more Tacos were amazing especially with the dipping sauces that came with it, absolute cinema. Had myself craving more after finishing them, it’s that good. Servers were friendly and helpful, spoke decent English and the atmosphere had a very authentic Mexican vibe to it. Meal type: Lunch Price per person: ៛5–10 Food: 5 Service: 5 Atmosphere: 5

Sadly this was such a disappointment, and I’m hoping the owner sees this review. I came here tonight and was treated so poorly by the “manager”, and her attitud... read more Sadly this was such a disappointment, and I’m hoping the owner sees this review. I came here tonight and was treated so poorly by the “manager”, and her attitude was rude. Managers are typically equipped with the skill of offering solutions to customer complaints, but this one had a bad attitude. I ended up paying for a meal that I was unable to eat due to dietary restrictions. I left still hungry and not happy. I won’t be returning. Service: Dine in Meal type: Dinner Price per person: ៛15–20 Food: 1 Service: 1