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Went to buy a family deal , to my surprise I was told they ran out of chicken, at 5:30 pm, how could you run out of chicken, this is what you do , sell chicken,... read more Went to buy a family deal , to my surprise I was told they ran out of chicken, at 5:30 pm, how could you run out of chicken, this is what you do , sell chicken, and its not the first time, coke machine broken, no mashed potato, really poor management, oh well had to go to Popeye"s

I distinctly remember repeating my order when I reached the pick-up window. With three boxes packed tightly in a plastic bag, it’s challenging to take them out... read more I distinctly remember repeating my order when I reached the pick-up window. With three boxes packed tightly in a plastic bag, it’s challenging to take them out and check if everything is correct. I ordered three traditional pieces with mac and coleslaw, two extra crispy pieces with mac and cheese, and two traditional wings with potatoes. Unfortunately, none of the three meals I received were even close to what I ordered. It seems like the employee might be new or just made a mistake, but this reflects a training and management issue that shouldn’t fall on the customers. Customers shouldn’t have to be responsible for ensuring the quality of their orders.