The Chocolate Factory - Feedback

#8 - Fast Food - Pewaukee, Chocolate, American

Reviews

Overall Total Score
4.7 out of 5
Outstanding | 2537 reviews

Outside Images

The Chocolate Factory Outside The Chocolate Factory Outside

Reviews from various websites

Menu

Last update : 27.04.2023

5.0 ★ from 18 reviews

I love this place! I'm going for the Phoenix and the hot pepper relish! The ice is also great!

This is prime spot in summer for ice cream right on the beach. However, even in winter this is a great spot to stop. The subs are awesome! They have a huge selection of ice cream to choose from. The staff is always super sweet.

This place is super friendly and welcoming. The restaurant/factory is clean and organized. The employees are well trained and ready to help with a smile. They offer great quality ice cream and chocolates. It's located right across from the lake. Check out the pictures associated with this review and follow on Insta @ifooditie.

We frequent this location often for ice cream in the summer. They often change the flavors frequently. Good view of Pewaukee lake.

Ask Morgan for her taste recommendations; she has excellent taste! The staff here is fantastic!

Nestled conveniently across from the beach, The Chocolate Factory is a delightful destination year-round, celebrated for its generous portions and delicious offerings. Patrons rave about the excellent ice cream selection and scrumptious subs, delivered with a warm and friendly service. However, the restaurant faces challenges with order accuracy, as several customers reported missing items despite correctly placed orders. While the flavors earn high praise, the restaurant's quality control requires attention to enhance overall customer satisfaction. With its prime location and delectable treats, The Chocolate Factory remains a hotspot, albeit with room for improvement in fulfilling orders accurately.

Doordash

Last update : 05.03.2024

4.7 ★ from 1300 reviews
amy-h-flower5309
Amy 05.03.2024 - 12:50

They frequently forget to add the pecans in the chicken salad croissant, but it's still really tasty!

justin-l-dog0
Justin 05.03.2024 - 12:50

The ham and cheese sub is absolutely fantastic and delicious. On the other hand, I found the tuna sub to be a little too sweet for my liking, but it was still a solid choice this time.

amy-b-mushroom547
Amy 05.03.2024 - 12:50

The sandwiches were amazing, the order was spot on, and the delivery was swift. The presentation was also quite impressive.

brian-l-library4659
Brian 05.03.2024 - 12:50

I was quite disappointed when my Phoenix sandwich arrived. It was missing the pepper jack cheese, which is the main reason I order it. I really love the pepper jack because it adds so much flavor to the sandwich. As soon as I took my first bite, I could tell something was wrong. Upon checking, I realized the pepper jack cheese was completely absent. I hope that next time my order is prepared correctly.

justin-l-beach21
Justin 05.03.2024 - 12:50

Fantastic food with amazing flavors. Definitely worth every penny.

Sirved

Last update : 19.08.2024

4.5 ★ from 88 reviews
vishal-chaudhari-lib
Vishal 19.08.2024 - 16:03

This is a great place to enjoy ice cream, conveniently situated right by the lakeside.

spencer-a-collins-2
Spencer 19.08.2024 - 16:03

Tasty ice cream at great prices! The location is conveniently located just across from the beach, so you can savor your ice cream while relaxing in the sand.

michelle-triplett
Michelle 19.08.2024 - 16:03

On a positive note, the food is delicious and the portion sizes are generous, which makes it a great value overall. However, The Chocolate Factory really needs to enhance their quality control in order fulfillment. I would give the food a perfect 5 stars, but due to issues with customer satisfaction related to the orders received, I can only rate it 1 star.

Facebook
5.0 ★ from 11 reviews
Google
4.6 ★ from 343 reviews
Tripadvisor
4.4 ★ from 39 reviews
Int Restaurants
4.6 ★ from 738 reviews

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