Mugshotz - Pewaukee
Mugshotz
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The bartenders are friendly and laid-back. The wings here are some of the best you'll find!
The food was okay, but the sweet potato fries were delicious. However, the prices on the menu were not accurate; each item was off by several dollars. When I brought this up while receiving the bill, the server admitted that the menus were seven years old. I pointed out that this was my first time at the restaurant, so I wouldn't have known about the outdated menus. Unfortunately, the server, who had been working there for seven years, didn't offer any further explanation.
I don't know where to start. It took the bartender a good 5 min to acknowledge us. After making out with the so called manager on duty, she asked us what we'd like to order. When bringing us our drinks, she admitted she was super drunk and giggly about it. We ordered our food and watched the game. We spent the next 45 min waiting for 2 burgers to be cooked as we watched the cook eat from our food. It was disgusting. He was a new cook and this is what he does?! We mentioned something to the bartender and she was to drunk to comprehend anything so she ran off and had her heavy bf come over. He never apologized, simply gave excuses on what we actually saw. He told us that all cooks taste test as they cook. But the fact is, we sat there and watched him. He didn't even let us eat in peace. He didn't take anything off for anything. I was boiling mad and he didn't know how to handle customer service crisis. I left no tip, as I left the bartender dropped an F bomb on us for no tip. It was so un professional. A drunk bartender swearing, and her manager bf who was placing bets on something with buddies(fake), and a rookie cook. Talk about a first and last experience. I wish I saw the other reviews first because they all are equally or worse experiences. I recommend not stepping foot in this place, unless you want unsanitized food, and serviced by crackhead and drunks. Nothing resolved, I wouldn't take pride in working for the place. 0 stars on everything.
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