Subway - Pevely

Sandwiches, Salads, Desserts
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Subway

Subway
4.0 / 5 (3015 reviews)

Description

**Restaurant Review: A Mixed Bag of Experiences**

At this local Subway, experiences can vary dramatically. While some patrons praise the attentive and caring staff, particularly highlighting employees like Jennifer and Mariah for their exceptional service, others report starkly negative encounters. Complaints include unhelpful responses to order issues and a lack of management oversight during busy hours. Instances of rudeness and failure to honor advertised hours further contribute to dissatisfaction. Despite the opportunity for a great sandwich, inconsistent service and customer care often overshadow the culinary offerings. Ultimately, customers may find a delightful meal elsewhere if their experience is less than favorable.

Last update: 17.01.2026 from: Shane

Feedback

★ 4 / 5 from 3015 reviews
shane-brown-2
06.06.2024

One of the best subways I've been to. Lacey and Jennifer are awesome

haley-johnson-office
06.06.2024

I always encounter amazing and very helpful staff at this restaurant. In particular, Jen stands out as incredibly caring and a diligent worker—she's always attentive and on the ball!

kylee-tack
06.06.2024

I had an extremely unpleasant experience at a Subway today. It was the first time I encountered such unfriendliness and unwelcomeness. I placed a mobile order, but my sandwich was prepared incorrectly. When I asked for assistance in getting a new sandwich or a refund, the employee refused to help me. Instead, she told me that she couldn’t assist and that I needed to leave.

mindy-mimi-stinson
06.06.2024

Usually always good

diana-bass
06.06.2024

I have a couple of issues: First, if someone called in sick or didn’t come to work, where was the owner? As the owner, you should step in and help out rather than leaving your employee to manage everything alone. Second, the employee didn’t acknowledge us; I understand she was busy, but it would have been nice for her to at least glance our way and let us know that she was doing her best. Ignoring customers isn’t acceptable, especially since we pay her salary. Frustrated, I ended up leaving and going next door to Domino's, where I enjoyed a delicious Italian sub instead.

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