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Contribute Feedback What kathrynf likes about Craft309 Kitchen:
Fabulous experience and great food for lunch yesterday! I got the hangover burger and OMG it was to die for! We will definitely be back soon. Convenient location for those of us who work downtown and the atmosphere is beautiful! Check out all of the taps in the bar if/when you go! I don’t drink beer but if you do, there is plenty to try! 5/5 from me and I am super picky! View all feedback.
What Michael Schuett doesn't like about Craft309 Kitchen:
I made a reservation one month in advance to beat the crowd. I arrived at the restaurant and was told by the hostess that they do not use OpenTable and therefore had no record of my reservation. The wait was long, so I chose to take my business elsewhere. Not sure what the point of making a reservation was if it was not going to be honored. View all feedback.
Seated very quickly. Waitstaff took our order quickly and we got our food quickly.
Didn’t have items on menu or half of the wines on the wine list. Complained that their system was down but clearly understaffed.
Not the best place to pick unless you want a list of drinks not on the menu. People yelling at each other. The drinks coming out hotter than the food.
We ordered drinks and and apps fairly quickly but then waited for 45 minutes before we got our drinks and come to find out our appetizers were not even started yet. The waitress said they hadn’t started them b/c another table ordered first???!!! You can’t cook more than 1 tables food at once?? Not her fault, she was very nice, but needless to say, we paid for the drinks we finally got and left. Went to another restaurant to eat. This place is very cute, but afraid they won’t make it with the terrible service they have.
We were honestly very underwhelmed with this meal. We each ordered a beef based dish (he ordered the brisket and I ordered the steak sandwich) and they were the exact same pieces of meat. They seemed to have just taken two orders of some sort of frozen shredded beef and made both entrees with them which were neither correct for the entrees that we ordered. The service staff seemed very confused as well as the host, then the bartender told us that they were brand new on their very first day, which I was shocked that they didn’t have anyone helping them. It was overall just not a good meal at all and we won’t be back.