Arby's - Peoria
Arby's
Description
At Arby's, experiences vary dramatically. While some patrons rave about the cleanliness, fast service, and friendly staff, others voice significant disappointment over cold and poorly prepared food, including soggy sandwiches and hard fries. Many highlighted issues with order accuracy and unappetizing meals, particularly when ordering through delivery services. Despite the negative feedback, positive reviews celebrate the warm atmosphere, the quality of certain menu items, and standout service that transforms a routine fast food visit into a pleasant occasion. Overall, Arby's seems to deliver a mixed bag of dining experiences, with potential for both satisfaction and dissatisfaction.
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Feedback
With all the app and online offers available, Arby's should find a simpler way for register staff to input codes. When they struggle, it ends up holding up the line. Also, like many fast-food places, they make the milkshake first, so by the time the sandwich and fries arrive, the shake is just watery milk. The Deluxe Chicken Bacon and Swiss sandwich was nearly perfect—the chicken was juicy and tender with just the right seasoning. However, the bun and tomato could have been better. The crinkle fries were excellent: hot, crisp, and perfectly cooked. The restaurant wasn't crowded on a Friday evening and felt like a pleasant place to dine in. Though the wait was long, the freshly prepared food made it worthwhile. My only issue with this Arby's location is the challenging access when trying to go south on 83rd Ave. Overall, the Arby's menu offers some great options worth trying.
Great service, variety, and prices—especially when using coupons and specials. This Arby's location is fast, clean, welcoming, and helpful! The 2 for $6 deal is a favorite, and their Horsey sauce is an essential, delicious condiment!
We ordered three chicken classic meals for my kids at this restaurant. One of the meals was for my 7-year-old daughter, but she only managed to eat about half before refusing to continue. Upon further inspection, I noticed that the chicken was detached from its breading, which looked quite unappealing. I decided to take a bite to see if it was just a matter of appearance, but to my disappointment, the chicken was rubbery and unpleasant. It felt as if the breading was just stuck to the chicken like a turkey sandwich. Disheartened, we ended up throwing the meal away. This was my first time eating at Arby's in ten years, and I ordered through DoorDash for delivery. The bags were greasy and seemed to have been mishandled, which only added to the negative experience. I really hope my daughter doesn’t get sick from this meal. Additionally, while the food arrived on time, it was cold.
I recently stopped by this restaurant and used the drive-thru. I ordered a Beef n Cheddar meal, a turkey gyro, and their strawberry lemonade. The food was tasty, and my order was ready in no time.
We had a wonderful experience! The food was delicious, served hot, and freshly prepared, and the staff was outstanding. My friend and I were catching up when the employees playfully joked with us about paying rent! We laughed the whole time we were there for 2.5 hours. The manager, Dona, even came out to talk with us, and we were in fits of laughter. This will definitely be my go-to spot from now on!
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FAQ
More information
QR-Code for the menu
