Pizza Hut - Pendleton
Pizza Hut
Description
**Restaurant Review: A Mixed Bag of Experiences**
Patrons have been experiencing a wide range of services at this Pizza Hut location. While some diners rave about the quick delivery and enjoyable pizza, others have faced long wait times and frustrating order mix-ups. Issues such as equipment failures, confused staff, and inconsistent food quality have marred the experience for many. Although renovations and staff restructuring are underway, consistent complaints point to a need for improved service and attention to detail. Meanwhile, a few highlight the refreshing atmosphere and excellent thin-crust pizza on less busy days, suggesting potential amidst the challenges.
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$12 supreme pizza is the best ?
Ordered pizza tonight at 6:10, go to the store because the app said your order is ready, they tell me they lost the order they don’t have it, but the app with their location says it’s ready. So now they have to remake it which is fine. Get home both pizzas are wrong so I go back tell them they need to remake them so they remade 1 the other they heated up the missing toppings and put it in a bowl for me to add myself. Then drive all the way back home and realized they forgot the cheese sauce that is $3 for 2. (Should have looked before I left but I was so pissed didn’t think about it). So I am not going back for that. And no one even apologized for this happening so after having to go back twice and sit there an wait 2hrs and $40 later I am finally back home with a half a pizza that I have to add my own toppings.
The food arrived 40 minutes late, and it was assigned to a DoorDash driver, which isn't their fault. To make matters worse, we discovered that our two cheese sauces were missing. I think I'm done with this location.
Food was hot and fresh!
It seems that there is a customer service center responsible for this store, but no one at the store ever answers the phone. I've called for about 15 to 20 minutes, and each time, the call has been disconnected. My order was never delivered correctly. All I've been trying to do is resolve this issue, and I've been supposedly transferred to supervisors multiple times. This is completely unacceptable.
Menu
Sides
Wrap
Entrées
Toppings
Chicken Wings
Restaurant Category
More information
QR-Code for the menu
